
Clay Cooley CDJR Arlington
Arlington, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Awesome service, really perfessional, would diff recommend. Sales person really hands-on with the customer. Sales person really had an excellent experience with my visit recommend. Sales person really hands-on with the customer. Sales person really had an excellent experience with my visit More
Went in today to pick up my license plate. They were Quick, kind and made me feel comfortable. I cannot remember the gentleman who put the plate on but he was great. Quick, kind and made me feel comfortable. I cannot remember the gentleman who put the plate on but he was great. More
Small vacuum leak. Had to leave my car at the dealership for about a week. Other dealers offer loaner vehicles; in this time of COVID it would seem to me to be an imperative requirement. A simple fix takes for about a week. Other dealers offer loaner vehicles; in this time of COVID it would seem to me to be an imperative requirement. A simple fix takes a week - seems unrealistic. If this keeps up, my next vehicle will not be a Jeep, and thats saying a LOT because I love my Jeep Grand Cherokee. Also the transmission surges...ALL the time. However whomever test drove is...not knowledgeable enough and didnt feel the surge. We feel a surge EVERY SINGLE TIME we drive the vehicle - so whomever drove it needs retrained. This dealer DOES NOT have Home Delivery or Services, as indicated by the last question in this survey. This is the basis of my chief complaint. More
Mary got me in on short notice and made the service experience a breeze. I highly recommend Mary as a Service Advisor as all my encounters have been great! experience a breeze. I highly recommend Mary as a Service Advisor as all my encounters have been great! More
Nick handled my deal very well. We were over 300 miles apart and he seemed to understand my idea of what I wanted in a Jeep . I had barely driven up when he brought me just the right jeep and gave me a te apart and he seemed to understand my idea of what I wanted in a Jeep . I had barely driven up when he brought me just the right jeep and gave me a test drive. Not just around the block but roads that brought out the ride of the car then went over all the features with me. In a few minutes I was driving the Jeep of my dreams home. More
Andy my sales man he learned everything of my needs before I just review the first numbers and has the best attitude for make the things happens. Very responsive and the way he drives any customer it’s before I just review the first numbers and has the best attitude for make the things happens. Very responsive and the way he drives any customer it’s fantastic More
Thank you for the great service I had with my 2018 Chrysler Pacifica. The service advisors were very attentive to my needs and listened to my concerns. I was provided with a loaner vehicle that made Chrysler Pacifica. The service advisors were very attentive to my needs and listened to my concerns. I was provided with a loaner vehicle that made leaving my car very easy to accommodate my needs. More
They were very understanding. Wasn't a long time to fix problem. Took longest to wait for part. Understandable I used to work in body shop. So I know how it goes. I will always use this dealership fo problem. Took longest to wait for part. Understandable I used to work in body shop. So I know how it goes. I will always use this dealership for service to my car. Ill never go to one in North richland hills again. Thank you for caring about my car More
The staff very friendly, I was greeted immediately and directed to where I need to go. Everyone was very knowledge and very efficient. Overall a very pleasant experience. They set accurate expectations. I directed to where I need to go. Everyone was very knowledge and very efficient. Overall a very pleasant experience. They set accurate expectations. I love my new More