Clay Cooley CDJR Arlington

Professional, no dumb hardsell, fair offers, & timely! Recently bought a 2017 Jeep, did extensive research on it before hand, internet list price was fair to competitors, solid price. I had a trade and ass Recently bought a 2017 Jeep, did extensive research on it before hand, internet list price was fair to competitors, solid price. I had a trade and assumed I'd get a garbage offer for trade-in value. Again, I did extensive research on trade value before hand. Got lousy offers from other dealers. Trade offer way fair here. I took first offer on sale price and trade value as both were fair. No BS going back and forth needed. Nice. Finance guy tried some extras, it's his job, took no for answer and we did the deal. Nice. All in under 2 hours. Remarkable. More

Buy a new vehicle Tek was honest genuine and didn’t beat around bush he was awesome had a few vehicles we could choose from and test drive them all with little to no d Tek was honest genuine and didn’t beat around bush he was awesome had a few vehicles we could choose from and test drive them all with little to no down time start to finish More

Drop in for service I dropped by first thing Monday morning to get the oil changed and tires rotated on my wife's Jeep. I also needed the back gate looked at as it was ge I dropped by first thing Monday morning to get the oil changed and tires rotated on my wife's Jeep. I also needed the back gate looked at as it was getting hard to open. Dee was great and informative with time-frame and kept me up to date on what was going on. I got there about 730 am and they had me out by 915 am. There are at least two other Jeep dealerships closer to me, but I always use Don Davis CJD for my service work. More

Nothing was done Took my Jeep in to have oil changed, state inspection, popping noise in front, wind noise, and lastly oil in the air filter. The only thing that was Took my Jeep in to have oil changed, state inspection, popping noise in front, wind noise, and lastly oil in the air filter. The only thing that was done was the oil change. No state inspection, no other repairs done. I was told the the oil in the air filter was normal, I took my Jeep to another shop, and installed of it being fixed under warranty, I will have to pay $300.00 out of my pocket. The popping was a lose control arm, your tech did not fix. Now that my Jeep is not under warranty (by 50 miles) I will be paying for all this out of my pocket, even though the Jeep was under warranty when it was there... The service advisor was nice and helpful. More

AWESOME CUSTOMER SERVICE I hate car salesmen but Mario was very helpful and informative. Thankyou for being honest and trustworthy!!! Will definately be back. You made this ex I hate car salesmen but Mario was very helpful and informative. Thankyou for being honest and trustworthy!!! Will definately be back. You made this experience worth it. More

Customer Doesn’t Come First I had a bad experience and was disappointed with how the service manager responded and handled the situation. I did the right thing and expressed my c I had a bad experience and was disappointed with how the service manager responded and handled the situation. I did the right thing and expressed my concerns and my concerns were initially dismissed at every level. I literally had to call everyday sometimes two or three times to get a response which I am sure was frustrating and aggravating to the manager ( I could tell from his tone). I just would rather not go through this experience again. More

Great service I had a really good experience with your service department and they were very nice and easy to work with I will probably always use them for servicin I had a really good experience with your service department and they were very nice and easy to work with I will probably always use them for servicing my vehicles. More

Great experience! We were so impressed with everyone! No pushy sales guys or finance guys. They took into consideration our needs and affordability. Walked in to buy on We were so impressed with everyone! No pushy sales guys or finance guys. They took into consideration our needs and affordability. Walked in to buy one and walked out buying two! More

Great Service The Gentlemen at Don Davis Service department performed excellent service on my Dodge Grand Caravan. Tony was the service manager that assisted me. H The Gentlemen at Don Davis Service department performed excellent service on my Dodge Grand Caravan. Tony was the service manager that assisted me. He and his crew did a through assessment of my vehicle and performed the required work in a professional and timely manner. Thank you. Dan. More

Wont go back here This place has the worst customer service they had my car for a week didnt actually work on it untill 5 days after they had it and no one returns phon This place has the worst customer service they had my car for a week didnt actually work on it untill 5 days after they had it and no one returns phone calls i had to go up there to find out what was going on. I went for warranty and recalls and ended up getting charged 150 for a diagnostic fee and they wanted to charge me 400 for something it took me 10 minutes and 10 bucks to fix More