Clay Cooley CDJR Arlington

Example of great customer service Excellent customer service every time I visit. Informative. Efficient in every way and accommodating. Would like to take this opportunity to thank Jo Excellent customer service every time I visit. Informative. Efficient in every way and accommodating. Would like to take this opportunity to thank Jo Wren for her kindness and professionalism. More

Dealing with Don Davis is very good Well I went in there too take my vehicle in for service had it for about 5 years and while I was there there was very curious and they helped me and I Well I went in there too take my vehicle in for service had it for about 5 years and while I was there there was very curious and they helped me and I wind up buying a brand new vehicle for very very good deal Don Davis is a good dealership and the people there are very nice and courteous More

Great deal and salesperson Earl Manuel was a great salesperson. He found us a car that was just what we wanted. Davis gave us a great deal on our new to us vehicle! Earl Manuel was a great salesperson. He found us a car that was just what we wanted. Davis gave us a great deal on our new to us vehicle! More

My rating Good Customer Service, Jo Wren was awsome! I had a slight concern but it was not with the service department. Over all good experience. Thank you! Good Customer Service, Jo Wren was awsome! I had a slight concern but it was not with the service department. Over all good experience. Thank you! More

Great dealership From time we pulled on the lot unti we left in our new car they were top notch the whole way. Highly recommend never had better service at a dealer From time we pulled on the lot unti we left in our new car they were top notch the whole way. Highly recommend never had better service at a dealer More

Amazing Great customer service by salesman and sales manager. Made we feel like they wanted my business and that I was important. Wa as very impressed. Great customer service by salesman and sales manager. Made we feel like they wanted my business and that I was important. Wa as very impressed. More

Truck got ood service, Me not so much Needed a TPS sensor replaced and a rotation. Had come from Classic, where they were too busy to get me done while I waited. Car was checked in at 9 Needed a TPS sensor replaced and a rotation. Had come from Classic, where they were too busy to get me done while I waited. Car was checked in at 9 and done by 10. I know this because I saw the truck get taken down off the lift and driven out. No problems. But after that, it took forever to get out of there. I was waiting in only one place, the waiting room. But I was sent a Voice Mail to tell me the truck was ready, that must've wasted about 15-20 minutes. Then the SW (Mark Drexel) wanted to go over the recommended service. OK, so lets do that. But I waited and waited for him to get to me. Finally caught him as he was walking around servicing someone else, and he passed the check-out to another SW. If he was going to do that anyway he could have saved me a half hour or more. I'm not upset, and I'm thankful to have gotten the work done without needing to drop it off and return. Just thought the close-out process could have been executed better. More

Amazing We have purchased several vehicles from Don Davis auto group over the years and every time the experience gets better.Peter Lim has sold us the last t We have purchased several vehicles from Don Davis auto group over the years and every time the experience gets better.Peter Lim has sold us the last two and WOW! he goes the extra mile. From the sales department to finance all were great to deal with. More

Great all around experience Damian Haye is a great salesperson, very personal and made you feel like he wanted you to walk out happy with your purchase. And we were very happy,Ev Damian Haye is a great salesperson, very personal and made you feel like he wanted you to walk out happy with your purchase. And we were very happy,Everyone we were introduced to was professional and answered all questions we had. Great group, Don Davis should be proud of there salesmen and the financial department. More

Promises made then broken. #1: Called and scheduled recall repairs, was told they had all parts on hand, one day to complete. They took two days because they were missing a par #1: Called and scheduled recall repairs, was told they had all parts on hand, one day to complete. They took two days because they were missing a part. So they lied about having all the parts, and the time do do the repairs. #2: They said they had a shuttle sense this Jeep is a daily driver, waited 1 hour for it, ubered instead. Front desk is as nice as a box of dieing snakes, bitter and slow to respond. Got a phone call after I got home, asking if I still need a ride. If that's great customer service, is hate to see what good would be. #3: repairs are good, no issues on quality of work. But I will not purchase from Don Davis, can't trust what they say to be true. More