Clay Cooley CDJR Arlington - Service Center

Sergio was awesome. Really out shined the rest of the service advisors. 10/10 would recommend Really out shined the rest of the service advisors. 10/10 would recommend More

The service man never returned my call, so I had to make several trips to the location communicate He misinterpreted what I said and had my vehicle sent for repair. Once I found out I requested to have my several trips to the location communicate He misinterpreted what I said and had my vehicle sent for repair. Once I found out I requested to have my truck removed. I spoke with the manager, however before doing so. I over heard him tell the service guy “We messed up, and where’s the customer “ The manager was very passive aggressive to me and continued to say the service guy has been there for along time & that he never make mistakes! I also informed the manager “everyone “ makes mistakes. More

Sergio on the service side and Marco in sales were great, informative and understanding. Sergio went above and beyond by reaching out to the company for my warranty. Also the GM was friendly and helpful in informative and understanding. Sergio went above and beyond by reaching out to the company for my warranty. Also the GM was friendly and helpful in addition to the two gentleman that were driving the shuttle. Thank you to everyone that helped me. More

Mark Drexel was my service advisor and kept me up to date throughout my service until my vehicle was picked up. Thank you Mark! throughout my service until my vehicle was picked up. Thank you Mark! More

Great job! I’m always pleased with the service and attentiveness from this dealership. My service advisor, Mark Drexel is the best!! I’m always pleased with the service and attentiveness from this dealership. My service advisor, Mark Drexel is the best!! More

Great service over the years. Don Davis Dodge is a place you can rely on to service your vehicle. I have relied on them for over 10 years. Don Davis Dodge is a place you can rely on to service your vehicle. I have relied on them for over 10 years. More

Mark Drexel was exceptional with his level of expertise and customer service. He made sure we were taken care of every step of the way! and customer service. He made sure we were taken care of every step of the way! More

No one informed me of a 4 hour wait for a oil change. I ENDED up late for work. SPOKE WITH the manager on duty, he was very informal and dismissive. He took 10 dollars off of a 100 dollar oil change. Tha I ENDED up late for work. SPOKE WITH the manager on duty, he was very informal and dismissive. He took 10 dollars off of a 100 dollar oil change. That was just insulting. Not guest good guest satisfaction, I highly recommend not going to don Davis off Collins in Arlington TX for anything! More

Arrived a little early for my 30,000 mile service. No problem. Sergio was the service manager for my Gladiator and was excellent. He explained which recommended services I needed and why. I was very h No problem. Sergio was the service manager for my Gladiator and was excellent. He explained which recommended services I needed and why. I was very happy with the service I received. BTW, the service tech examined the undercarriage and noted I off-roaded and there was no damage seen. More