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Clay Cooley CDJR Arlington - Service Center

Arlington, TX

4.3
4,071 Reviews

4,071 Reviews of Clay Cooley CDJR Arlington - Service Center

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August 31, 2024

Waited 2 hours for a an oil change and the sign literally says “fast oil changes” Proceeds to leave my blinkers after the oil change. Doesn’t want to honor my 3 freee oil changes . Not happy . More

by kaylajacinto19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Pereira
August 27, 2024

The dealership is fine but the person who took care of me had my keys and paperwork mixed up. More

by patriciarussell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence Henderson
August 26, 2024

The customer service was excellent and I was very pleased with the advisor. I have never had service like that from a dealership before. More

by dmbradford27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Asanrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Experience was great car was ready when I was told it was going to be ready. Love my Service Advisors Mary!!!! More

by Larisa Pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Franco
August 24, 2024

They offer Fast service and very professional while helping your vehicle get fixed. They go out of their way to get you back on the road. More

by tabitharussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Asanrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

The process was smooth and Stephanie was wonderful. She explained everything, showed us all of the features of the jeep we were looking at and provided excellent follow up after the sale. More

by efurney
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Grant Taylor
August 23, 2024

Excellent customer service. On time, reliable fast, professional look forward to doing business with them again. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanie Neal
August 23, 2024

Richard Garcia and Manny went above and beyond to help me get my Jeep back up and going. I greatly appreciate their communication and effort. 5 STARS!!! More

by jynesconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Escareno, Jesse Ventura, Manuel Mendoza, Richard Garcia
August 22, 2024

Service was top notch. Even got a free ride back and forth home to the dealership. Would definitely recommend! More

by lendldumadag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanie Neal
August 21, 2024

There was a lack of communication and the price I was quoted continued to change. I have text messages, paperwork and emails to back all of this information. I came to get my car because they said it wa More

by gmphillips3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Kinney
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