Clay Cooley CDJR Arlington - Service Center

Outstanding service and was completed in a timely manner. They walked me through the navigation systems and answered all my questions. Very helpful and friendly. They walked me through the navigation systems and answered all my questions. Very helpful and friendly. More

Had a oil leak I thought it was power steering fluid but as it turned out to be oil leaking from the oil filter where the oil change people didn’t tighten correctly. as it turned out to be oil leaking from the oil filter where the oil change people didn’t tighten correctly. More

Horrible. I waited 2 1/2 hrs for an oil change and there were no other customers there when I got there. No communication at all from staff other than “oh we thought we were waiting on paperwork” .. so casu were no other customers there when I got there. No communication at all from staff other than “oh we thought we were waiting on paperwork” .. so casual and nonchalant. More

As always, friendly service by Cesar Pereira. He knows us and our car. Problem was fixed. This service is why we always choose Don Davis. and our car. Problem was fixed. This service is why we always choose Don Davis. More

Our service advisor, Jo Wren, was wonderful. She discussed our plan of action and costs. She continued to contact us during the service. Costs were reasonable. discussed our plan of action and costs. She continued to contact us during the service. Costs were reasonable. More

Much better service than from the dealership I bought the vehicle from. Very attentive and straigh forward with expectations. They were able to see my vehilce and perform the CSN quickly. vehicle from. Very attentive and straigh forward with expectations. They were able to see my vehilce and perform the CSN quickly. More

Great service. Nick is always great, he walks us through the services needed and helps us make the best decisions. He always answers all of my questions no matter how odd they are! Lol the services needed and helps us make the best decisions. He always answers all of my questions no matter how odd they are! Lol More

Cesar and Mr Johnson assisted me and it was a great experience as usual. I got an oil change and I was in and out quickly. experience as usual. I got an oil change and I was in and out quickly. More

This is the worst experience I have had at this dealership. A 3-5 day back up for a vehicle problem to be diagnosed?? Not so good. It would seem sensible to have someone that can run a scanner and dealership. A 3-5 day back up for a vehicle problem to be diagnosed?? Not so good. It would seem sensible to have someone that can run a scanner and make some basic checks like battery condition or alternator condition etc. so that issues that are more easily diagnosed can be pushed forward. If that does not help then in line for troubleshooting. I did not want to leave my vehicle there for 3 -5 days so I bought a FIXD. Well it worked... P2504. Had the battery tested and it was good. The alternator was putting out too much charge voltage. Replaced and the problem is solved. I would have been happy to have paid you to do this but not in 3 to 5 days for an alternator! Some better triage on the incoming vehicles would seem a better way to go. Sorry but this time you get an F More

Fast and good service, i make the appointment and get it for the same day and it took less than 40 min, will recommend it to anyone for the same day and it took less than 40 min, will recommend it to anyone More