Clay Cooley CDJR Arlington - Service Center

The service center was great! DaVarus was very professional and knowledgeable in all the information that was given. I would definitely recommend going to see him! professional and knowledgeable in all the information that was given. I would definitely recommend going to see him! More

My experience was great. My problem was quickly diagnosed and fixed. The service advisor, Manuel, was friendly, knowledgeable, and his service excellent. I will continue to bring my car to this service depar and fixed. The service advisor, Manuel, was friendly, knowledgeable, and his service excellent. I will continue to bring my car to this service department. More

I had the pleasure of working with Marlene. She was courteous and professional. She communicated clearly via text and I really appreciated those updates and followups! The turn around time was much q courteous and professional. She communicated clearly via text and I really appreciated those updates and followups! The turn around time was much quicker than my experiences with this dealership from years past. Also, everyone from the person who took my payment to the person who brought me the keys to my jeep were very friendly and intent on providing me with good customer service. So kudos and thanks to Marlene and the whole customer service team! More

Amie explained the process and gave me a Harare pricing and what options I had for payments. She gave me a accurate time frame and was nice and friendly and what options I had for payments. She gave me a accurate time frame and was nice and friendly More

Awesome Representative Good attitude very professional had other business to take care.of he communicated this with his fellow co worker I was quickly taken care of and was able to.make.it to.my other had other business to take care.of he communicated this with his fellow co worker I was quickly taken care of and was able to.make.it to.my other appointments More

Needed oil service because it was due. I'm from out of state traveling / towing with a couple more thousand miles to go. Thankful to be taken in on short notice. True to the service managers word it was a state traveling / towing with a couple more thousand miles to go. Thankful to be taken in on short notice. True to the service managers word it was a two hour turnaround on a busy day. I have a couple of issues directed at the service crew. I have after market tires that are properly inflated to 60psi for towing. It did not occur to me service techs would remove air from tires without asking the customer. But that's what they did - taking them down to 42psi. Add to that they barely screwed-on the caps so in the few miles before checking pressures in preparation to tow one cap came off. Take note they are caps indicating nitrogen filled tires and for that reason should not have been touched in my opinion. If anything beyond the oil change they should have noticed a slightly low level in the radiator reservoir. More

We usually deal with Manny, but this time we worked with Mark Drexel and he was very attentive. We had a list of work to be done. Everything was addressed in a timely fashion and thankful for all the profes Mark Drexel and he was very attentive. We had a list of work to be done. Everything was addressed in a timely fashion and thankful for all the professionalism demonstrated by Don Davis employees. More

Nick was most definitely a pleasure to work with, after having a bad experience with other personal it was refreshing.. Also met Joe one of the managers and he was also extremely nice and welcoming.. T having a bad experience with other personal it was refreshing.. Also met Joe one of the managers and he was also extremely nice and welcoming.. Thank you! More

My representative Mark was rude, ignored me, never updated me on the status of my vehicle that was being serviced, and had an attitude when I went to another person for help. He is a poor reflection o updated me on the status of my vehicle that was being serviced, and had an attitude when I went to another person for help. He is a poor reflection of service rep and should receive proper training. More

I am a repeat customer. Always friendly, and respectful service. When I wasn't necessarily satisfied with a particular outcome, my salesman made every effort to make it right. service. When I wasn't necessarily satisfied with a particular outcome, my salesman made every effort to make it right. More