Clay Cooley CDJR Arlington - Service Center

Audrey does a great job and goes above and beyond at all times even when Chrysler(Mopar) does everything possible to not honor extended warranties. times even when Chrysler(Mopar) does everything possible to not honor extended warranties. More

Went in for service on our radio, tech said radio was internally damaged. We ordered a new one and prepaid for all. 2 1/2 weeks and we have not received. No calls from service to let us know anything. If internally damaged. We ordered a new one and prepaid for all. 2 1/2 weeks and we have not received. No calls from service to let us know anything. If I don’t receive tomorrow I will request my money back More

Disappointed with most recent visit at pick-up. Authorized additional work that was not completed. Coupon that I presented at write-up was also not applied to account. The cashier was also not very Authorized additional work that was not completed. Coupon that I presented at write-up was also not applied to account. The cashier was also not very pleasant. Have lost confidence that service department is capable of completing service honestly. More

I was getting my 45K mile oil change and rotation when Jadon suggested getting an air filter for just a few dollars more with a package deal. It might have only been a few dollars saved but that's a few d Jadon suggested getting an air filter for just a few dollars more with a package deal. It might have only been a few dollars saved but that's a few dollars I can spend on something else! More

Mary was fast and very punctual. She answered all my question and offered me sales to help. Thank you for fixing my jeep, it runs like new. question and offered me sales to help. Thank you for fixing my jeep, it runs like new. More

Service was good. Came in for an oil change. The wait time was longer then I thought.I didn’t like that I waited 2hrs for a oil change time was longer then I thought.I didn’t like that I waited 2hrs for a oil change More

Unprofessional my service advisor was Mary & she is beyond unprofessional & very incompetent throughout my whole process I had to call her several times I never received a call from her she didn’t even beyond unprofessional & very incompetent throughout my whole process I had to call her several times I never received a call from her she didn’t even call to tell my car was ready & the price she told me was incorrect as well she made my hole experience a bigger headache & to top it all off my car still isn’t f fixed More

I would like to thank my service adviser on his kindness and promptly making sure my car was serviced in a timely manner and keeping me updated throughout my visit my request were all met and a great job do and promptly making sure my car was serviced in a timely manner and keeping me updated throughout my visit my request were all met and a great job done would recommend to family and friends More

Always very helpful and prompt. Good people that are genuine and help make sure we know what’s going on with our vehicles. Trust their work and recommendations. genuine and help make sure we know what’s going on with our vehicles. Trust their work and recommendations. More

Cesar is an amazing person. he always takes care of exactly what i need, when i need it. Best recommendations, best service, best smile. excellent exactly what i need, when i need it. Best recommendations, best service, best smile. excellent More