Clay Cooley CDJR Arlington - Service Center

Mary was fast and very punctual. She answered all my question and offered me sales to help. Thank you for fixing my jeep, it runs like new. question and offered me sales to help. Thank you for fixing my jeep, it runs like new. More

Service was good. Came in for an oil change. The wait time was longer then I thought.I didn’t like that I waited 2hrs for a oil change time was longer then I thought.I didn’t like that I waited 2hrs for a oil change More

Unprofessional my service advisor was Mary & she is beyond unprofessional & very incompetent throughout my whole process I had to call her several times I never received a call from her she didn’t even beyond unprofessional & very incompetent throughout my whole process I had to call her several times I never received a call from her she didn’t even call to tell my car was ready & the price she told me was incorrect as well she made my hole experience a bigger headache & to top it all off my car still isn’t f fixed More

I would like to thank my service adviser on his kindness and promptly making sure my car was serviced in a timely manner and keeping me updated throughout my visit my request were all met and a great job do and promptly making sure my car was serviced in a timely manner and keeping me updated throughout my visit my request were all met and a great job done would recommend to family and friends More

Always very helpful and prompt. Good people that are genuine and help make sure we know what’s going on with our vehicles. Trust their work and recommendations. genuine and help make sure we know what’s going on with our vehicles. Trust their work and recommendations. More

Cesar is an amazing person. he always takes care of exactly what i need, when i need it. Best recommendations, best service, best smile. excellent exactly what i need, when i need it. Best recommendations, best service, best smile. excellent More

when my mom needed tires, i knew where to go. Cesar helped me get tires for my moms car at a great price. Even had my car washed for me! thanks Cesar ! helped me get tires for my moms car at a great price. Even had my car washed for me! thanks Cesar ! More

I was told to bring my car so that they can look into the car on next day. I dropped off my car and after 3 business days, I called and learned that they didn’t look into that. I didn’t have any other means car on next day. I dropped off my car and after 3 business days, I called and learned that they didn’t look into that. I didn’t have any other means of transportation and was forced to get my car back. They have been telling me to get rental vehicle on my own expense. I wish they serve customers better and give them schedule ahead of time and do things on time. More

Went for a factory recall on the computer. Something related to oil consumption in my vehicle. Took over 2 hours for a computer software update. Otherwise great service. related to oil consumption in my vehicle. Took over 2 hours for a computer software update. Otherwise great service. More

The service advisor did not explain what needed to be complied on my car after I had my oil change. Nothing was explained to me complied on my car after I had my oil change. Nothing was explained to me More