Clay Cooley CDJR Arlington - Service Center

Excellent customer service. Jadon campos is the one that helped me get my oil change. I was in and out. Super friendly. Definitely go with him. helped me get my oil change. I was in and out. Super friendly. Definitely go with him. More

Worst experience in my life. I'm not a first time customer. I am so disappointed in the service that I could not articulate it. Ask Randal Mimms. customer. I am so disappointed in the service that I could not articulate it. Ask Randal Mimms. More

The service person was nice and mannable, listen to my problem and did his best to handle the situation. Timing was good, not like some other time that I been there . He kept informed on what was happenin problem and did his best to handle the situation. Timing was good, not like some other time that I been there . He kept informed on what was happening More

Everything was done correctly the first time and on time. Truck was kept very clean. The front seat was not moved despite the fact I'm short and sit very close. Truck was kept very clean. The front seat was not moved despite the fact I'm short and sit very close. More

Service Advisor Audrey Wilson was GREAT! Long wait time for the diagnosis and repair, I had to rent a car. Overall it was a very good experience and a job well done. I will come again and reccommend to oth for the diagnosis and repair, I had to rent a car. Overall it was a very good experience and a job well done. I will come again and reccommend to others. More

Took my 2020 Ram for it's first oil change and the service department was prompt and courteous. Answered my questions. When I got home I thought of a couple things and emailed my service consultant service department was prompt and courteous. Answered my questions. When I got home I thought of a couple things and emailed my service consultant Mark Drexel and he answered those questions promptly. Will go back for next service. More

Cesar did an excellent job explaining your recall process and following up by phone to let me know when the parts were in to complete the job. Repairs done when and as promised. and following up by phone to let me know when the parts were in to complete the job. Repairs done when and as promised. More

The service department was friendly and took care in answering all of my questions regarding my vehicle. I will certainly be back for my service needs. answering all of my questions regarding my vehicle. I will certainly be back for my service needs. More

Completed requested work on time actually ahead of schedule, Informed me of recommended future service and estimated cost to complete. maintenace was quick and responsive schedule, Informed me of recommended future service and estimated cost to complete. maintenace was quick and responsive More

Simple visit. Decent If not distracted service. Nothing bad, just good. I waited while my car was just sitting for paper work to be accomplished. Seems like processes could be optimized to not have that bad, just good. I waited while my car was just sitting for paper work to be accomplished. Seems like processes could be optimized to not have that be an issue. The workers were polite but not very proactive. More