Clay Cooley CDJR Arlington - Service Center

Took my vehicle in for a battery fault. They did a diag only to tell me that I needed a new battery and wanted to charge me for the diag even though the dash said it was a battery issue. The service provid only to tell me that I needed a new battery and wanted to charge me for the diag even though the dash said it was a battery issue. The service provider Mark agreed to voiding the diag charge if we allowed for the new battery installment there at the dealership only to back out on voiding the charge after the service was done. More

I appreciate your customer care style of providing a service specialist to work with directly. Cesar gave First Class service to me and my car. service specialist to work with directly. Cesar gave First Class service to me and my car. More

Always love coming in. I never have a problem scheduling. Every time I go In there is always friendly and helpful staff. No complaints about service and always give me info on recommended services Every time I go In there is always friendly and helpful staff. No complaints about service and always give me info on recommended services More

Never have a problem with this dealership! Services are smooth and straight forward. Didn’t have a appointment and I still got in and out in a timely manner! smooth and straight forward. Didn’t have a appointment and I still got in and out in a timely manner! More

Great place to shop and service your Vehicle. I purchased 3 trucks. Very happy with the customer service. Will keep going there for great customer care. 3 trucks. Very happy with the customer service. Will keep going there for great customer care. More

excellent work.clean service area. I always come back to where I bought the car. All people in the service dept. are very helpful and courteous. where I bought the car. All people in the service dept. are very helpful and courteous. More

Great service and problem in process of being completed. Have to wait for a part. I am pleased with the fact I was updated on progress. Have to wait for a part. I am pleased with the fact I was updated on progress. More

Nick and crew were awesome. They diagnosed and fixed the issue within a few days. Great Service and would recommend. No BS excuses just got the job done. issue within a few days. Great Service and would recommend. No BS excuses just got the job done. More

Called Earl who referred me to Nick on a Saturday, they are responsive and quick. We were out Saturday Afternoon. Got the Job Done!! Thanks Guys are responsive and quick. We were out Saturday Afternoon. Got the Job Done!! Thanks Guys More

If I could give 0 stars I would. Be sure you record every conversation with any one at this dealer or service center.. They like to sweet talk you and make promises then immediately change their story, go ba conversation with any one at this dealer or service center.. They like to sweet talk you and make promises then immediately change their story, go back on their word and find every excuse to get out of the things they promised. Joe Johnson is the worst. Once I get rid of the brand new lemon they sold me that had to have a new motor after just one month and now leaks any time it rains, I will never do business with Don Davis again. Completely UN-trustworthy. So disappointed and sick of their lies. More