Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,092 Reviews of Clay Cooley CDJR Arlington - Service Center
Awesome dealership could not ask for better service department. Every one is very professional and very clean dealership. All personal we’re awesome to talk to department. Every one is very professional and very clean dealership. All personal we’re awesome to talk to More
I have always received great service. Super clean facility. They always keep me informed on the repair/service to my vehicle. Very fast and efficient routine maintenance (oil change w/ a 5 tire rotat facility. They always keep me informed on the repair/service to my vehicle. Very fast and efficient routine maintenance (oil change w/ a 5 tire rotation). My Jeep has never driven better! Keep up the good work! More
The service center personnel is, as always, was polite and very helpful. I dealt with Cesar and he was very informative. After I left the service center I did have an issue with a cover but was again ab and very helpful. I dealt with Cesar and he was very informative. After I left the service center I did have an issue with a cover but was again able to get in touch with Cesar who was very helpful and made sure the part I need got ordered. I am currently waiting on a call back so I can return my vehicle and have the part replaced. Overall very helpful! More
Great service and public relations spicily. Alison.I Great service and public relations spicily. Alison. I have a jeep 2017 but still got the same hospitality as of first dat Thank you Ali Great service and public relations spicily. Alison. I have a jeep 2017 but still got the same hospitality as of first dat Thank you Ali More
I was there at 9:25 am and y’all didn’t finish me til 12 pm. You all are a joke. I had a 10 am appointment and that didn’t matter. I will not recommend y’all to nobody. pm. You all are a joke. I had a 10 am appointment and that didn’t matter. I will not recommend y’all to nobody. More
Fast & attentive service. Service crew members very polite and made sure we were taken care of. Our service guy Mark explained services needed, importance and cost. Very pleased with overall service re polite and made sure we were taken care of. Our service guy Mark explained services needed, importance and cost. Very pleased with overall service received. I will definitely be going back for additional service of my Jeep. More
I first came in to get my recalls done and the sales man Mark Drexel convinced me to get my oil change with them also I had never had a problem with my car until after the touched it 2 weeks later I was at Mark Drexel convinced me to get my oil change with them also I had never had a problem with my car until after the touched it 2 weeks later I was at the shop because I was driving 40mph and I lost all power I was so scared I had my car towed to Don Davis because they were the last people to touch it and ended up with $716 bill for something to do with a module for my fule pump and had to wait 3 weeks with no car for the repair then 2 weeks later im driving down the road and the exact thing happened again so I sent it back to Don Davis and now they say its my fuel pump. And wanted me to pay $817.. so either they don't know what the problem was or did not bother to check everything fully so I would not be putting my life at risk behind the wheel so I am going to spend my money somewhere else where it can get a proper diagnostic. I would never use this company again or refer it to anyone . I can see why it has a low rating More
Audrey Wilson went above and beyond in providing excellent service and advice.When the initial round of service was complete, he said if the shifter cable didn't fix the problem then I'd need a new excellent service and advice.When the initial round of service was complete, he said if the shifter cable didn't fix the problem then I'd need a new shifter. Turned out the initial service did not complete the fix, so when installing the new shifter he found ways to treat me right in reducing the cost of installing a new shifter and provided transportation to pick up the vehicle when it was completed. I value the expertise, honesty, and integrity seen in Audrey over the years of working with him when servicing my Dodge Charger. More
Friendly service, they were able to get my car serviced in a quick amount of time. The service department gave me a detailed explanation of the status of my vehicle and any needed maintenance. in a quick amount of time. The service department gave me a detailed explanation of the status of my vehicle and any needed maintenance. More