Clay Cooley CDJR Arlington - Service Center

Highly recommend This facility has great customer service. We already knew who are advisor would be due to a situation from another facility in San Antonio. Afte This facility has great customer service. We already knew who are advisor would be due to a situation from another facility in San Antonio. After meeting Mark D. he assured us the situation would be taken care of along with a couple of other things my Jeep needed. Other advisors would ask if we were taking care of if we were standing around waiting or just said hi. Customer service is a BIG deal to me, I will simply change facilitys if I feel unwelcomed or get poor customer service. Again highly recommend this facility!!!! Thank you to Mark for everything and thank you to everyone that works in the service department!!! More

This dealer is always accommodating even if I don’t have an appointment. Mary Franco always keeps me informed of the progress of the work being performed and let’s me know what I should have checked out the an appointment. Mary Franco always keeps me informed of the progress of the work being performed and let’s me know what I should have checked out the next time I come in. More

Was a really good experience customer service is really good and they really try to help you get in what you what. Thanks again Andy for helping me get in my ram.🤗 good and they really try to help you get in what you what. Thanks again Andy for helping me get in my ram.🤗 More

I was very impressed with the courtesy and helpfulness at this dealership. I had moved from Florida to Texas recently. Arrigo in West Palm Beach did not have both parts for the recall issues before I moved b this dealership. I had moved from Florida to Texas recently. Arrigo in West Palm Beach did not have both parts for the recall issues before I moved but Don Davis did. More

Service department was very good just took a little longer than expected. Service rep was good about recommending things but not being pushy. Over all good experience. longer than expected. Service rep was good about recommending things but not being pushy. Over all good experience. More

Great experience, better than my wife’s experience at a different Jeep dealership not associate with Don Davis. Was very open and honest. The only criticism that I have was I had an appointment at 9 am and different Jeep dealership not associate with Don Davis. Was very open and honest. The only criticism that I have was I had an appointment at 9 am and was there until almost 11 am. More

NICK is my service center rep.he was GREAT! he had my NICK is my service center rep. he was GREAT! he had my truck in repair for 2.6 weeks, he kept me updated and had me in a great loaner. I have bo NICK is my service center rep. he was GREAT! he had my truck in repair for 2.6 weeks, he kept me updated and had me in a great loaner. I have bought over 8 to 9 vehs from Don Davis.. but this man NICK is the best service man I have ever had the pleasure of meeting. Hes why I will prob buy again, later my next veh from Don Davis! Thank u NICK! More

Warranty on main vehicle battery. Main battery failed. Required replacement under warranty. Appointment was at 8:30 work completed at 12:00. Repair took longer than expected because o Main battery failed. Required replacement under warranty. Appointment was at 8:30 work completed at 12:00. Repair took longer than expected because of only one test equipment available and several ahead of me. More

Great customer service experience, everyone was very friendly, they were content with assisting you as wait for your vehicle even after the service was provided Audrey Wilson called me to see how everyt friendly, they were content with assisting you as wait for your vehicle even after the service was provided Audrey Wilson called me to see how everything was going with my vehicle I was very pleased. Damian Haye was very persistent with his sale I was very pleased with him as well. Although I wasn’t there to speak with Cesar P he still made it his business to check on me. I appreciate each one of them. More

Had some work needed done didn’t have a ride home & Audrey made sure I got everything done & someone to take me back to my car. Audrey made sure I got everything done & someone to take me back to my car. More