Clay Cooley CDJR Arlington - Service Center

After over a week of waiting I finally got my car back. AC works well for now, but I would’ve liked more communication, as I had to call multiple times and they still weren’t clear about details or what w AC works well for now, but I would’ve liked more communication, as I had to call multiple times and they still weren’t clear about details or what was going on. I knew there was a parts delay, but that was about it, as they didn’t tell me what was delayed. Even then, they would give a day and then when it was about closing time I would call and then they would move it to another day. It was even more stressful when it was finally fixed, they expected me to get there literally right when they were closing to get my vehicle, so I had to call someone to get me and then rush down literally right when they were all packing up to leave. I get that is how it goes sometimes but when it’s Saturday and I may not be able to get my car until Monday, and they said they were almost done the day before, it felt to me as if I was an afterthought that they remembered just before closing. All that to say, I probably wouldn’t go back since it didn’t feel welcoming and the communication just wasn’t good. I will say though that the prices were fairly realistic, so I was happy about that. More

You guys are amazing! I truly love the team here. I will for sure purchase my next vehicle from here. Please keep up the team work.!! for sure purchase my next vehicle from here. Please keep up the team work.!! More

Great experience! I've always had good service at Don Davis Jeep and this time was no different. I had a problem with my brake system and it was quickly diagnosed and r I've always had good service at Don Davis Jeep and this time was no different. I had a problem with my brake system and it was quickly diagnosed and repaired and it's now better than it has ever been! More

No Valve Stem Caps I had quite a bit of work done on my Jeep. My tires were rotated and balanced. The value stem caps were left off. I called the service department abou I had quite a bit of work done on my Jeep. My tires were rotated and balanced. The value stem caps were left off. I called the service department about the issue. The lady "thanked" me for calling. She had no concern for my issue. I have not heard from anyone about the issue. More

Oil change Always a good and friendly experience. To me, it makes a huge difference that Mr. Johnson always greets us, he knows us as his customers. Always a good and friendly experience. To me, it makes a huge difference that Mr. Johnson always greets us, he knows us as his customers. More

I can always trust Don Davis auto service and maintenance with my vehicle. They do great work and always keep me up to date. Very professional! Excellent service! My car is running like new. with my vehicle. They do great work and always keep me up to date. Very professional! Excellent service! My car is running like new. More

Recent Service Always appreciate the service at Don Davis. However, I was quite taken aback on this day as NO ONE was wearing a mask in the midst of this pandemic. Always appreciate the service at Don Davis. However, I was quite taken aback on this day as NO ONE was wearing a mask in the midst of this pandemic. Why would it have to be mandated before reasonable people take the appropriate precautions. I was really surprised and, frankly, disappointed given the seriousness of this virus. More

love working with matthew and marcos! very special people in my heart! best salesmen i have ever know and will always know! great experience with the both of them, absolutely great! in my heart! best salesmen i have ever know and will always know! great experience with the both of them, absolutely great! More

My experience with this dealership was bad. Unfortunately. There was no follow through or commitment to ensure customer satisfaction. I was very unhappy with information that was communicated p Unfortunately. There was no follow through or commitment to ensure customer satisfaction. I was very unhappy with information that was communicated poorly. This stemmed from an issue Don Davis claimed to have fixed. However that same problem exists 4 months later and now the damage has caused a very costly concern. More

Excellent Service with Yazmin, she answered all questions and had a Hometown Personality. This makes her a Valued Employee to your Company. Awesome Job Yazmin !! and had a Hometown Personality. This makes her a Valued Employee to your Company. Awesome Job Yazmin !! More