Clay Cooley CDJR Arlington - Service Center

jeep towed in dead jeep now in garage DEAD Told Jeep was A Okay. It is dead and I can not open it. Will bring information written in invoivce. I had stated that something was wrong with the Told Jeep was A Okay. It is dead and I can not open it. Will bring information written in invoivce. I had stated that something was wrong with the air conditioner. I was told it was working. I told Audrey that it had worked about 10 to 20 minutes and then gone down. He stated that it had been working well during test drive. Well, it did blow and go until I almost got home. Minimal air coming through vents but strong air sound behind the dash. I was told that it must be bad batteries. I had just had two new ones put on. I was told that they must be shoddy batteries which I reported to City Garage personnel. I can not get in the car to try and move the car out of the garage. So, I guess I am going to have to front another tow and run my billing of repairs even further up. I would think that this dealership could sense that if the batteries kept going down and the air was blowing at the 7 level but not coming through the vents, some other things would have been checked. NO, just the "shody" Pepe Brother like battiers (which they were not). I would not have spent all the money for nothing and I expect I will have to spend even more. Does this dealership think I should go somewhere else where they will listen to my problems and deal with them instead of bad mouthing work and batteries that I had replaced before I got to DDA And will they in t urn, give me back my money for services that did not help, so I can get another garage to help. If I did not owe on this Jeep, I would sell it and get another SUV from some other dealership. More

Went to this location for my second oil change, everything went well and speedy. I'll definitely come back this place is very very convenient everything went well and speedy. I'll definitely come back this place is very very convenient More

Disappointed .. parts not placed correctly when my jeep was turned back into me. Meaning car was not fully inspected before returning to the client. Makes me think of what else we don't know about. was turned back into me. Meaning car was not fully inspected before returning to the client. Makes me think of what else we don't know about. More

Great job Great communication and service. Answered my status check phone call ASAP recommended other services I might want. Told me about future needs withou Great communication and service. Answered my status check phone call ASAP recommended other services I might want. Told me about future needs without pushing them on me. More

Oil Change, Service and/or Recalls. They have always been amazing at this location! Any time something needed to be repaired they were timely and it was done right the first time. I've b They have always been amazing at this location! Any time something needed to be repaired they were timely and it was done right the first time. I've been getting services at Don Davis Chrysler Jeep and Dodge for almost 5 years now! There was an issue with the window button and they took full responsibility and took care of me the very next day. Don Davis Chrysler Jeep and Dodge earned me as customer who will be long-standing!!! Thank you so much! More

Nice job Great communication and service. Mary is a very friendly lady and took great care of me. I would like to recommend this location for the vehicle servi Great communication and service. Mary is a very friendly lady and took great care of me. I would like to recommend this location for the vehicle service. More

Mary was my service advisor, I had a minor problem with my vehicle, which in the past another dealer/mechanic would probably charged me for repairs I didnt need. Not here they just charged me for the syst my vehicle, which in the past another dealer/mechanic would probably charged me for repairs I didnt need. Not here they just charged me for the system check and I was on my way. I have more trust to believe what they tell me about my car in the future. More

Great service! I needed my tire to be fixed and they successfully helped me, the staff was very friendly, I’ll go here definitely next time successfully helped me, the staff was very friendly, I’ll go here definitely next time More

Nick was the best. He called and confirmed my appointment the night before. He went over my service order in detail. Great to work with !!!! the night before. He went over my service order in detail. Great to work with !!!! More

I brought the car in for an oil change and obligatory service. I also noted that the car makes a squeaking noise when I’m driving. I was told it was a loose screw. While I’m grateful the screw was fou service. I also noted that the car makes a squeaking noise when I’m driving. I was told it was a loose screw. While I’m grateful the screw was found, the car continues to squeak. I was also very surprised that they did not wash the vacuum the vehicles as other service/dealers do. More