Clay Cooley CDJR Arlington - Service Center

I had a 7 am appt. so I arrived before they opened up. I was the 1st customer. Audrey explained what I needed and got me out in 30 minutes instead of the 2 hrs he had said. I’m very thankful for it. He’s ve was the 1st customer. Audrey explained what I needed and got me out in 30 minutes instead of the 2 hrs he had said. I’m very thankful for it. He’s very professional and got me in and out. More

Had a great experience! Loving our new Dodge Charger! It’s a nice upgrade from the last one! We’Ll definitely be coming back in the future! It’s a nice upgrade from the last one! We’Ll definitely be coming back in the future! More

Great service! In and out in one day, great communication, was notified of two recalls they could perform while I was there. My only concern was I saw about 25 peop In and out in one day, great communication, was notified of two recalls they could perform while I was there. My only concern was I saw about 25 people walking around the cashier area while I was waiting to be checked out and besides myself only one other person was wearing a facial covering. This was kind of shocking and I almost said something. That made me uncomfortable to be honest. More

Job well done. Service was very courteous and helpful. Took care of my truck in a very timely manner. Job was completed the first time correctly and very clean. Service was very courteous and helpful. Took care of my truck in a very timely manner. Job was completed the first time correctly and very clean. More

The Service team was my saving grace. I stopped in Tuesday night after shift to get a low tire checked out, and was advised it had a nail causing the slow leak. They stayed after closing to fix my tir Tuesday night after shift to get a low tire checked out, and was advised it had a nail causing the slow leak. They stayed after closing to fix my tire so I could deploy the next morning with no delays. The team was very kind and efficient in helping me. I would definitely recommend this service shop as they go above and beyond. More

state inspection State inspection was done is less than an hour. Nick provide updates at the beginning, middle and the end. He also provided recommended service items State inspection was done is less than an hour. Nick provide updates at the beginning, middle and the end. He also provided recommended service items for my next visit. More

Everyone was very friendly. The service advisor that helped me made sure everything was checked and in order and got my vehicle out pretty quick. As soon as it was done he made sure to tell me so really helped me made sure everything was checked and in order and got my vehicle out pretty quick. As soon as it was done he made sure to tell me so really good service overall. More

It’s was a great experience, my service advisor Audrey Wilson was the best I’ve ever had. He was quick and straight to the point, kept me informed. He told me that it was going to be a couple of days and Wilson was the best I’ve ever had. He was quick and straight to the point, kept me informed. He told me that it was going to be a couple of days and instead had it done by the next day before noon. More

Great dealership they always take care of any issues and react quick. Buying was quick and easy. My whole family and friend shop at Don Davis for their needs react quick. Buying was quick and easy. My whole family and friend shop at Don Davis for their needs More

Extreme lack of communication with customer Thank you for inquiring about my recent visit to your dealership. I brought my car in for a recall repair and during the process there was very ver Thank you for inquiring about my recent visit to your dealership. I brought my car in for a recall repair and during the process there was very very little communication between service rep and myself. I did leave at least two separate messages for the advisor on separate days . I even went as far as leaving a message with the service manager and did get a return call either. I know that my car is not in the best of condition and was even considering trading it in as I only have about 5 payments left on it at this time. But it is highly unlikely at this time. I also asked the service department to take it by the body shop to get an estimate on repairing the rear hatch door. When I went to look in the back end I found that the cover on the door that covers the compartment had been broken and thrown up against the back seat. I was very disappointed in the quality of service this visit and would not recommend your service department. The three gentlemen are not the employees that I met with personally on this visit. Thank you, David Cleburn. More