Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,083 Reviews of Clay Cooley CDJR Arlington - Service Center
Great dealership they always take care of any issues and react quick. Buying was quick and easy. My whole family and friend shop at Don Davis for their needs react quick. Buying was quick and easy. My whole family and friend shop at Don Davis for their needs More
Extreme lack of communication with customer Thank you for inquiring about my recent visit to your dealership. I brought my car in for a recall repair and during the process there was very ver Thank you for inquiring about my recent visit to your dealership. I brought my car in for a recall repair and during the process there was very very little communication between service rep and myself. I did leave at least two separate messages for the advisor on separate days . I even went as far as leaving a message with the service manager and did get a return call either. I know that my car is not in the best of condition and was even considering trading it in as I only have about 5 payments left on it at this time. But it is highly unlikely at this time. I also asked the service department to take it by the body shop to get an estimate on repairing the rear hatch door. When I went to look in the back end I found that the cover on the door that covers the compartment had been broken and thrown up against the back seat. I was very disappointed in the quality of service this visit and would not recommend your service department. The three gentlemen are not the employees that I met with personally on this visit. Thank you, David Cleburn. More
Awesome experience.. Nick was great! Great experience overall. Nicks' customer service skills and attention to detail were great. I was very pleased with my experience from start to finis Great experience overall. Nicks' customer service skills and attention to detail were great. I was very pleased with my experience from start to finish! I have nothing but good things to say about him. I'd recommend him to anyone. Thanks again! More
The best service ever! Service department was professional and accommodating. My car turned out great! Appointment was timely and car was ready on time. Great job! professional and accommodating. My car turned out great! Appointment was timely and car was ready on time. Great job! More
Aime was very helpful, always kept me updated throughout the whole process. I appreciate her always taking the time to respond to my emails and phone calls. I will definitely be back! the whole process. I appreciate her always taking the time to respond to my emails and phone calls. I will definitely be back! More
Staff was friendly and helpful with any questions that I had. Was able to my vehicle serviced in a timely manner. Also took care of recall issue had. Was able to my vehicle serviced in a timely manner. Also took care of recall issue More
I Love Don Davis such a professional place that knows how to get the job done right the first time! I really appreciated the time and patience Audrey Wilson showed me! Thanks again Don Davis! :-) to get the job done right the first time! I really appreciated the time and patience Audrey Wilson showed me! Thanks again Don Davis! :-) More
Cesar was such a great help and gave me a lot of information concerning the longevity of my car! I definitely will be returning in the future! information concerning the longevity of my car! I definitely will be returning in the future! More
I came there and they could not repair my truck and the truck is still doing the same thing it still has a knocking noise in the steering and the mechanic said that there was nothing wrong with it and it's truck is still doing the same thing it still has a knocking noise in the steering and the mechanic said that there was nothing wrong with it and it's still low power when I have it in the drive gear I have to put it in tow haul to get power from the motor More
Customer service was, as always, amazing. Thank you Manny for answering all of my questions! I fully appreciate his openness and honesty when dealing with me. for answering all of my questions! I fully appreciate his openness and honesty when dealing with me. More