Clay Cooley CDJR Arlington - Service Center

AWFUL CUSTOMER SERVICE Made an appt for oil change and tires. Sat for 1 1/2 hrs before being told it will take 3 more hours! Didn’t have that time to wait. Had an appt at 6:00 in Ft Worth Would tires. Sat for 1 1/2 hrs before being told it will take 3 more hours! Didn’t have that time to wait. Had an appt at 6:00 in Ft Worth Would not have waited/cancelled the appointment if we were told 1 1/2 hrs earlier that they were behind by 4 hrs. Was told this was due to walk-ins?! They take priority over appts I guess More

Seth has been awesome to work with. Constant communication, responsiveness, professional and kind! Highly recommended! Constant communication, responsiveness, professional and kind! Highly recommended! More

Quality work, costly, takes a bit of time to complete. Providing rides home while vehicle being repaired a big plus. Providing rides home while vehicle being repaired a big plus. More

Poor customer service. They do not understand how to make a CUSTOMER feel valued. Buying a vehicle here is unsurpassed, but when having service, go somewhere else!!!! They do not understand how to make a CUSTOMER feel valued. Buying a vehicle here is unsurpassed, but when having service, go somewhere else!!!! More

I have nothing special to say. Ok ok ok ok ok ok ok ok ik Ok ok ok ok ok ok ok ok ik More

I took my van in for maintenance and mentioned to my representative that I had an oil leak. When they were taking care of the maintenance this I requested, they found the leak and they were able to repa representative that I had an oil leak. When they were taking care of the maintenance this I requested, they found the leak and they were able to repair it. More

I take both of my Jeeps to Don Davis for service. I am well pleased with how they take care of my 2020 Gladiator Rubicon and my 2022 Wrangler Willys. I would highly recommend them for servicing your I am well pleased with how they take care of my 2020 Gladiator Rubicon and my 2022 Wrangler Willys. I would highly recommend them for servicing your Jeep! More

He checked in with me and explained everything that was completed on his visit and what needs to done next time completed on his visit and what needs to done next time More

The communication during the service was great. Kept us informed throughout the inspection of any problems found and solution. Kept us informed throughout the inspection of any problems found and solution. More

My car is no longer working, because I had an issue with them and a week later my car is not working!! The service manager argued with the customer instead of making it right. Now I’m wondering if they did them and a week later my car is not working!! The service manager argued with the customer instead of making it right. Now I’m wondering if they did anything to sabotage my car. More