Clay Cooley CDJR Arlington - Service Center

I have a Chrysler Pacfica and if anything is wrong with it, I will only have Don Davis on Collins in Arlington, Tx service my vehicle. I have a service advisor, Taylor that I perfer to work with only becau it, I will only have Don Davis on Collins in Arlington, Tx service my vehicle. I have a service advisor, Taylor that I perfer to work with only because Taylor Robinson takes the time to listen and always looks out not only for my vehicle but for my needs as well. Thank you Taylor for the phenomenal work! More

I appreciate my personal service Representative Mark. He is quite knowledgeable and concerned about any car issue I have. I'm not waiting very long. is quite knowledgeable and concerned about any car issue I have. I'm not waiting very long. More

I saw him walking towards me I put my window down started looking for my keys in my purse and he was standing by my door for a while without saying hello he seemed bothered and was really rude and short with looking for my keys in my purse and he was standing by my door for a while without saying hello he seemed bothered and was really rude and short with stuff. didn't even say hello until I spoke to him. I have always had a sweet and friendly service clerk. this has been the first time.. More

Repaired quickly My Grand Caravan was repaired before I expected it to be finished. Everything was covered by my extended warranty. Manny Mendoza was extremely kind an My Grand Caravan was repaired before I expected it to be finished. Everything was covered by my extended warranty. Manny Mendoza was extremely kind and helpful. More

Could not be happier!! Excellent service with great attention to detail. Arlington Dodge could learn a lesson from this dealership. Will highly recommend to friends and family. attention to detail. Arlington Dodge could learn a lesson from this dealership. Will highly recommend to friends and family. More

Audrey took care of my Recall quickly enough with adequate communication. A complaint in general is the aversion that FCA dealerships have to issuing loaner cars. I was offered a loaner car for t adequate communication. A complaint in general is the aversion that FCA dealerships have to issuing loaner cars. I was offered a loaner car for the recall (because fca lists it in the TSB) but denied one for over $1000 in additional repair work that was recommended. As a result I declined the recommended work as it made getting to work impossible without a loaner. Coming from Lexus this is completely foreign to me and it seems to undercut business opportunity. Ie not making one available significantly lowers the odds of me getting anything but required maint done at your facility. More

always the best tim pullen, shannon buie & amie gomez all combined to help me get the necessary service my jeep needed as well as making it fit within my budget.Many tim pullen, shannon buie & amie gomez all combined to help me get the necessary service my jeep needed as well as making it fit within my budget.Many Many Thanks everyone and keep up the great work. ( they got me jeep in and out in no time as well ) :-) More

Overall great customer satisfaction I took my car for a check engine light. The service was taking longer than expected so instead of making us wait they gave us a loaner vehicle free of I took my car for a check engine light. The service was taking longer than expected so instead of making us wait they gave us a loaner vehicle free of charge until my repairs were done. They kept me updated every step of the way. More

Customer friendly In for an oil change. Fast and courteous. Told me of other services I will need with no pressure tatics to try to scare or shame me into accepting oth In for an oil change. Fast and courteous. Told me of other services I will need with no pressure tatics to try to scare or shame me into accepting other services today. Very informative. Aime Gomez was fantastic More

Flashing Lights! My '14 Jeep Sahara started unlocking the doors and turning on the headlights at night, which drained my battery. Not knowing what caused the problem I My '14 Jeep Sahara started unlocking the doors and turning on the headlights at night, which drained my battery. Not knowing what caused the problem I brought it into the dealership. The service advisor listened to my concerns and suggestions with the upmost care. I really appreciate the assistance in trying to figure out the source of my issue, especially on New Years Eve 2019. It's still unknown what causes the flicking of my head light, but I am confident if the problem exists I can reach out to my advisor to discuss possible solutions. More