Clay Cooley CDJR Arlington - Service Center

Review The service of my jeep was completed fine. But when I left after picking up my jeep, the hood of my jeep was not secured with the tie-down straps and The service of my jeep was completed fine. But when I left after picking up my jeep, the hood of my jeep was not secured with the tie-down straps and the straps that keep the jeep doors from opening all the way were not reconnected. More

Jeep Service This service department is horrible. This last service the advisor had two trainees with him and he didn't even know what he was talking about?? Picke This service department is horrible. This last service the advisor had two trainees with him and he didn't even know what he was talking about?? Picked up the jeep, it was filthy inside, all preset radio stations had been redone and my seat was completely readjusted, like a kid had been playing in my jeep? More

Poor Service I purchased a 2017 Chrysler 200 January 2017 it had 1700 miles on it and now has 47000 and the battery is dead the POS wouldn't cover it told me that I purchased a 2017 Chrysler 200 January 2017 it had 1700 miles on it and now has 47000 and the battery is dead the POS wouldn't cover it told me that I was 11000 miles over. I think that's a bunch of crap I've had the car 2 years under 50000 and I could not believe already the battery is dead. I will never buy another car from them nor ever again recommend anyone. In addition when I had the 1-year oil change & rire rotation plan every time I went to get my car serviced they gave me this long list of things that needs to be replaced took my car somewhere else and it was not needed. More

I like it I'm very happy for your service I know it was hard for you guys but you were very patient with us thank for work I'm very happy for your service I know it was hard for you guys but you were very patient with us thank for work More

cesar cecar is very helpull he make sure i was satisfy andthey give me a good service i will make sure t recomended you guys to all my ftiend cecar is very helpull he make sure i was satisfy andthey give me a good service i will make sure t recomended you guys to all my ftiend More

Tail light I have always used Don Davis service department for my 2011 T&C. I only stopped by to have someone check a taillight but did not have any work done at I have always used Don Davis service department for my 2011 T&C. I only stopped by to have someone check a taillight but did not have any work done at this time. More

Service was kind of bad. Waited fir over 10 mins fir a service service writer. Only to have one walk right past me to help someone who had just drove up. Waited fir over 10 mins fir a service service writer. Only to have one walk right past me to help someone who had just drove up. More

Review My overall experience was very good. My only criticism is that the service tech did not have accurate records of prior work done on my car at the deal My overall experience was very good. My only criticism is that the service tech did not have accurate records of prior work done on my car at the dealership. I keep all my service records and service was recommended that was not needed More

Lack of customer focus I brought my vehicle into diagnose air conditioning problem. Service advisor didn’t seem particularly adept but it was what came next that left a bad I brought my vehicle into diagnose air conditioning problem. Service advisor didn’t seem particularly adept but it was what came next that left a bad taste. When I asked service advisor about a courtesy car ride to my home just three miles away, she told me to go to the cashier’s desk and sign up for a ride on her clipboard. The service advisor did not accompany me, she headed off to do other things. After signing up on the clipboard, I went to the waiting area. FOR AN HOUR. After patiently waiting an hour, I went back and asked the cashier how much longer. She seemed surprised that anyone was waiting for a ride. She said the service advisor should have come in with me and told her. I asked if she ever bothered to check the clipboard and she said no, that wasn’t her job. She called the courtesy driver, who responded in minutes and took me home. He was the only person that impressed me that day. No one seemed to even care. More

Service I just came in to get my oil changed,because it’s been awhile since I’ve been in.ill be back for more service I just came in to get my oil changed,because it’s been awhile since I’ve been in.ill be back for more service More