Clay Cooley CDJR Arlington - Service Center

Oil change I enjoy it because the wait time was not long. The service waiting room was very clean and they had coffee to help you wake up. The most part the earl I enjoy it because the wait time was not long. The service waiting room was very clean and they had coffee to help you wake up. The most part the early hours so you can get in and out and not have to wait all day. Mrs. Mary is always on point and very nice and a all around friendly person. More

Perform recall work Team was on top of the service and got me out quickly....... Pedro kept me informed - no issues to speak of at all - well done Team was on top of the service and got me out quickly....... Pedro kept me informed - no issues to speak of at all - well done More

Recalls Had to take my vehicle in to fix all the recalls. Got them fixed, but the issue I have now is when Im driving and make a turn my radio station changes Had to take my vehicle in to fix all the recalls. Got them fixed, but the issue I have now is when Im driving and make a turn my radio station changes or if I hit a bump it changes More

GEEAT JOB Great job over all...the minute service advisor admitted the car ... till the minute car got delivered to us. Great people to work with you and take t Great job over all...the minute service advisor admitted the car ... till the minute car got delivered to us. Great people to work with you and take the time to listen. Keep up the great job. Thank you all More

O&F change My service writer Mary Franco is always accommodating with my needs whenever needed for whatever purpose. Mary always keeps me updated on the progress My service writer Mary Franco is always accommodating with my needs whenever needed for whatever purpose. Mary always keeps me updated on the progress of the work being done and lets me know approximately how much it will cost. I will always use Mary. More

Key fobik programming and shift bella They always provide great service. Quality customer service. The service was awesome and I like how they kept giving me updates on when my jeep would They always provide great service. Quality customer service. The service was awesome and I like how they kept giving me updates on when my jeep would be ready for pickup. More

Busy but worth the time This service center is very busy but worth the time and effort of the wait. We have taken two of our vehicles their for warranty or recalls and have a This service center is very busy but worth the time and effort of the wait. We have taken two of our vehicles their for warranty or recalls and have always been pleased with how thorough they are. We live south of the metroplex and drive all the way to north Arlington because their service department is far better than our local dealership. More

Quick I didn't have to wait long to be greeted and the repairs I got done to my car where quick and done correctly. I liked I received a list of repairs tha I didn't have to wait long to be greeted and the repairs I got done to my car where quick and done correctly. I liked I received a list of repairs that my car needs to get it running like brand new. Though I would LOVE a newer car(hint hint 😀) More

Very I suffcient service I have given the rating I have, due to constant issues with timely service. I have never been in to get a oil change and been out in less than 2 hours I have given the rating I have, due to constant issues with timely service. I have never been in to get a oil change and been out in less than 2 hours. I went in yesterday at 11 for a oil change, and noticed it was the slowest I have ever seen. Even the gentlemen helping me said “You picked a great time to come, we should have you in and out”. To me that was great news due to me being on lunch break. Couple hours later and I am still waiting. I didn’t leave until after 2 that afternoon. Meanwhile you have multiple employees walking around, having a great ol time while you have multiple people complaining about the service and the length of time taken to do so. More

well informed Keeping me well informed about my car while it’s in their care is the reason I will keep taking my car back. Thanks, Ms. Mary Keeping me well informed about my car while it’s in their care is the reason I will keep taking my car back. Thanks, Ms. Mary More