Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,058 Reviews of Clay Cooley CDJR Arlington - Service Center
Great Experience Scheduled an appointment, and my vehicle was ready when promised! And, although I add a last minute request, it was also completed in a timely manner! Scheduled an appointment, and my vehicle was ready when promised! And, although I add a last minute request, it was also completed in a timely manner! More
Better communication is needed. I have been here twice, first time they honored my SA with the proper oil type. This time they did regular oil. Not sure how much is need to be said w I have been here twice, first time they honored my SA with the proper oil type. This time they did regular oil. Not sure how much is need to be said when reading an SA but a little more attention to detail would help. More
prompt and fast service Brought in 2014 JKU for recall notice. Service was fast, friendly, and courteous. Staff was helpful. Facility was clean and convenient. I plan to Brought in 2014 JKU for recall notice. Service was fast, friendly, and courteous. Staff was helpful. Facility was clean and convenient. I plan to return for service when needed. More
Specialized and attentive From the moment I arrived they were friendly and very attentive to my needs and concerns. The mechanic went past time as not to hurry but do a throug From the moment I arrived they were friendly and very attentive to my needs and concerns. The mechanic went past time as not to hurry but do a through job on my Jeep. More
Very kind and efficient. Service personnel were very good and efficient. The initial call was confusing stating that I needed to come in then set time for service of my recall Service personnel were very good and efficient. The initial call was confusing stating that I needed to come in then set time for service of my recall. More
Jo Wren rocks! I worked with Jo Wren, she went above and beyond to make sure my vehicle was taken care of and that I was satisfied. I went in last Saturday since I o I worked with Jo Wren, she went above and beyond to make sure my vehicle was taken care of and that I was satisfied. I went in last Saturday since I only have the weekends to take my vehicle in and was told rudely by a different service person that I had to leave my car and they would look at it to diagnose Tuesday afternoon and that I could pay out of pocket for a rental in the meantime. I went in Monday at 7, Jo got me a rental for the day, made it to work on time, and vehicle was ready by the afternoon and ready for pickup. Absolutely Outstanding! More
Bad Service I dropped off my vehicle to get the front brakes done and my vehicle was at your shop for three days straight. It doesn't take three days to replace t I dropped off my vehicle to get the front brakes done and my vehicle was at your shop for three days straight. It doesn't take three days to replace the front brakes and rotors. I'm very disappointed. More
Power train warranty Service was great kinda forgot the oil change but I’ll be back to have it done and I would recommend others mr.wilson was very understandable not tryi Service was great kinda forgot the oil change but I’ll be back to have it done and I would recommend others mr.wilson was very understandable not trying to sell me something I didn’t “need” just very straight forward to the main issue and I appreciate that More
awesome Very consistent, willing to help you & very nice an respectful person. Understand the meaning of what people are going threw an will help you to the b Very consistent, willing to help you & very nice an respectful person. Understand the meaning of what people are going threw an will help you to the best of her knowledge. Thank you for my service. More
awesome as always its nice to know when you drop your baby off to be service, that someone cares and you don't have to be worried about it. for all the years of buy its nice to know when you drop your baby off to be service, that someone cares and you don't have to be worried about it. for all the years of buying, servicing and even needing body shop, I have never had a single issue come up. kudos to don davis service and the entire organization. No place else I go even if it cost's a little more ( which rarely it does ) the peace of mind is worth every dime More