Clay Cooley CDJR Arlington - Service Center

Muy buen trabajo muy eficientes y a tiempo muy a gusto con el trabajo que hicieron. con el trabajo que hicieron. More

Bryant was very attentive to assisting me with my vehicle. He explained in detail what was going on and how it was resolved. I appreciate his politeness and professionalism. vehicle. He explained in detail what was going on and how it was resolved. I appreciate his politeness and professionalism. More

Awesome service 👏🏽 I was in and out in less than 2 hours. Everyone I dealt with was very nice and friendly. hours. Everyone I dealt with was very nice and friendly. More

If I could give a zero rating I would. This has absolutely been the worse purchase I have ever made with a dealership! I bought my 2022 Ram in Nov of 2024 and it has been in their shop mor This has absolutely been the worse purchase I have ever made with a dealership! I bought my 2022 Ram in Nov of 2024 and it has been in their shop more than I have been able to drive it. 3 days after I bought the truck the check engine light came on. The service department needed to change the oil anyhow (they did not have time to do it before I left the day I got it) and they just turned the light off of the truck. The light later came back on within the week and they were notified yet again and did exactly the same thing...no resolution. They say the offer offer a "Family Guarantee" but that has not been the case at all. It broke down while I was working out of state causing me to lose money and be out of pocket more money. It has been in the shop since the end of January 2025 and it is now mid March 2025. When you call to see what is going on they are never sure what the problem is because there is "no notes" in the system and someone will call back. I went in yesterday to speak to the manger and no manger ever came. I am absolutely appalled by the customer service and the lack of knowledge that the service department. Absolutely frustrated at this point! More

Service pricing has over doubled since an original estate was obtained the year before. I expected some price increase but not that much. was obtained the year before. I expected some price increase but not that much. More

The repair to my jeep was done in great time and Bryant is very responsive, keeping me informed throughout the process. is very responsive, keeping me informed throughout the process. More

Great experience with the team, they were very helpful and walked me through a smooth process. and walked me through a smooth process. More

Everything went well. Service finished. My vehicle in a timely manner. Service advisor was very nice and helpful. Service finished. My vehicle in a timely manner. Service advisor was very nice and helpful. More

Very good service! They kept me updated on my service while waiting! Very respectful associates. They kept me updated on my service while waiting! Very respectful associates. More

I bring two Jeeps in for service twice a year. I am pleased with the care shown to me and will continue to use Clay Cooley CDJR for my servicing needs. I am pleased with the care shown to me and will continue to use Clay Cooley CDJR for my servicing needs. More