Clay Cooley CDJR Arlington - Service Center

Poor experience. This is my second service appointment that my vehicle has been in for. A simple oil change, tire rotation and courtesy inspection took three and a ha This is my second service appointment that my vehicle has been in for. A simple oil change, tire rotation and courtesy inspection took three and a half hours. My first oil change, tire rotation and courtesy inspection left me with lug nuts that would have fallen off if not for the hubcaps holding them in place. Love Don Davis for purchasing vehicles, but cannot recommend Don Davis CDJR for service. And, this is on a service package that I purchased with the vehicle. More

The dealership had no valid communication regarding the vehicle repair status. The dealership sold me two batteries, both of which were bad and had to again be replaced by another service repair shop. The vehicle repair status. The dealership sold me two batteries, both of which were bad and had to again be replaced by another service repair shop. The technician dismantled mobility equipment during his attempted diagnosis but failed to reconnect any of it upon the release of the vehicle to the other repair shop. Don Davis Dodge was a terrible experience overall. I would not recommend them to anyone nor will I ever do business with them again in either sales or service. More

Clarence was very helpful. He worked quickly and efficiently to get me all of the help and answers I needed. He worked quickly and efficiently to get me all of the help and answers I needed. More

They have great customer service and treat the customers like family they have amazing options in vehicle choices like family they have amazing options in vehicle choices More

I think it takes a little to long to change oil, it should not take more than an hour 😅 should not take more than an hour 😅 More

Work was performed correctly the first time. Drivers seat was put back just right. Very easy to schedule service. Drivers seat was put back just right. Very easy to schedule service. More

Very knowledgeable and accurate. Also helpful with understanding my budget. Never felt pressured. Great feeling. Also helpful with understanding my budget. Never felt pressured. Great feeling. More

Mark was great. Down to earth, very knowledgeable and helpful. He's the go-to guy. Down to earth, very knowledgeable and helpful. He's the go-to guy. More

We had a great. experience. Thank you Ty Rivers as a return customer for many years. experience. Thank you Ty Rivers as a return customer for many years. More

Cesar acted as if I ruined his day. He gave short replies to my questions and seemed frustrated that I asked them in the first place. Super unprofessional. He gave short replies to my questions and seemed frustrated that I asked them in the first place. Super unprofessional. More