Clay Cooley CDJR Arlington - Service Center

Stephanie Turlea was an exceptional sales professional. Thoughtful, transparent, and kind. Would recommend 10/10. Thoughtful, transparent, and kind. Would recommend 10/10. More

The service was fine and we did have a huge delay with a part issue, but that's pretty much to be expected now a days with car/van repairs. I do have a serious complaint. Your quote system is not very g part issue, but that's pretty much to be expected now a days with car/van repairs. I do have a serious complaint. Your quote system is not very good. I was not able to obtain a good standard print out of the quote for our vehicle. Your app does NOT produce a printable line-item list of issues for the repair. I to get Mark Drexel to send me something that was off your office network system. Thats still wasn't good enough to send to Cintas Corp for approval. I had to spend time "creating" a quote to send to our corporate office for their review and approval. I would be extremely surprised if you have not had other corporate fleet customer complain about this. More

Excellent service, will definitely come back and get my service done there, thank you much! service done there, thank you much! More

I scheduled an appointment for an oil change and tire rotation, but it took 3 hours to complete. That seems like an excessive amount of time to wait, although everyone I talked with was nice. rotation, but it took 3 hours to complete. That seems like an excessive amount of time to wait, although everyone I talked with was nice. More

Had a great salesman! 👍 everybody we met was very friendly. Keep up the good work! 👍 everybody we met was very friendly. Keep up the good work! More

They did a good job. BUT 1 1/2 hr to change oil. That’s not very good. BUT 1 1/2 hr to change oil. That’s not very good. More

Ernest our salesman is WONDERFUL! He always makes the car buying process go smoothly. Mary in service is amazing. She takes good care of us and is so helpful. Everyone we have conta He always makes the car buying process go smoothly. Mary in service is amazing. She takes good care of us and is so helpful. Everyone we have contact with at the dealership are great...that's why we keep going back! More

Good service. Though you could refill gas after the oil change just as an incentive for the customer. Though you could refill gas after the oil change just as an incentive for the customer. More

Mane never answers. If I don’t go to the dealer ship, I’ll be still waiting for a call back. And after a check engine light, I brought my car to the dealer and the br If I don’t go to the dealer ship, I’ll be still waiting for a call back. And after a check engine light, I brought my car to the dealer and the broke a part of the engine and leave it like that. It start leaking oil and that’s how I found out. They fix it, how is the rest of the engine? No body really knows… More

Manny does an outstanding just as service advisor. He goes above and beyond to keep his customers happy. He goes above and beyond to keep his customers happy. More