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Clay Cooley Ford
Arlington, TX
4,605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,605 reviews
May 03, 2025
Friendly and staff and management. No high pressure sales. We knew what we wanted in a heavy duty truck which was a good thing. Salespeople and service couldn’t answer specific ques No high pressure sales. We knew what we wanted in a heavy duty truck which was a good thing. Salespeople and service couldn’t answer specific questions about towing etc. More
by gohlexcavating
Verified Customer
May 03, 2025
Great service, take care my recalls & oil change in timely manner, highly recommend Clay Cooley timely manner, highly recommend Clay Cooley More
by brian_tle
Employees Worked With
May 03, 2025
Came I. Got oil change. Hope they put in synthetic oil. Report said a needed a wheel alignment After 16,000 miles? Also the tech forgot to put oil ch Got oil change. Hope they put in synthetic oil. Report said a needed a wheel alignment After 16,000 miles? Also the tech forgot to put oil change sticker in windshield. I went back in and he apologized More
by Kokan
Employees Worked With
May 03, 2025
Clay Cooley has a great selection of inventory. They had what i was looking for. They had what i was looking for. More
by RubyRedMF
May 03, 2025
The customer service was really professional and nice people. Everything was smooth and easy. Definitely recommending my family to this dealership. people. Everything was smooth and easy. Definitely recommending my family to this dealership. More
by francisco.munoz934
Employees Worked With
April 30, 2025
Very nice employees at clay cooley helped me out every step of the way nice step of the way nice More
by Blair.dell29
Employees Worked With
Other Employees :
Latoya Childs , Chris Cook
April 30, 2025
Clay Cooley Ford is a fantastic dealership that truly puts the customer first. The entire process was smooth and stress-free, thanks to their attentive and professional team. Both the sales and finance d puts the customer first. The entire process was smooth and stress-free, thanks to their attentive and professional team. Both the sales and finance departments took the time to understand our needs and thoroughly answered all of our questions. A special shoutout to Brandon for making our visit enjoyable and our new car purchase effortless! More
by jbray2000
Employees Worked With
April 29, 2025
Sales went well, but follow-up with promised add on failed. NEVER received a call back from anyone, including management. Tried to talk or text Nick several times. Talked to a manager that assured me h failed. NEVER received a call back from anyone, including management. Tried to talk or text Nick several times. Talked to a manager that assured me he would get back with me and never heard a word. Only people who even attempted to help us were the parts dept. Got our money and literally never heard from the people again. Never answered my texts and calls. Very disappointed. Do not recommend this dealer. More
by David & Marie
Employees Worked With
April 29, 2025
Great managers and salesman would recommend to family members and friends. As soon as we walked in the store we were greeted and not pressured. members and friends. As soon as we walked in the store we were greeted and not pressured. More
by yvette06102003
Employees Worked With
Other Employees :
Chris Cook
