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Clay Cooley Ford
Arlington, TX
4,664 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,664 reviews
Verified Customer
December 20, 2022
The service from Larry Hinton and Johnathan the Service Manager have been exceptional. They have gone above and beyond to assist. Manager have been exceptional. They have gone above and beyond to assist. More
by JasnTX72
Employees Worked With
Martha in Parts, 2 stars. Her follow up and follow through has opportunity for improvement. , Larry Hinton, Alex Aguirre, Jonathan Pope
December 19, 2022
Took less time to fix the recall than I was told it would take to fix plus replaced the hardware on my under carriage. take to fix plus replaced the hardware on my under carriage. More
by DKLAVERO
Employees Worked With
Other Employees :
Marc Prestwood, Shannon Burris, Lawrence Teryek, Jonathan Pope
December 16, 2022
Brought my 2017 F150 truck in to check out why it has puff of smoke on start up. After it sat there for a week I was notified that it was out of warranty and required $10,000 to repair. I then advised th puff of smoke on start up. After it sat there for a week I was notified that it was out of warranty and required $10,000 to repair. I then advised that I will pick it up and get a second opinion elsewhere. I don’t believe that anyone at Don Davis did anything beyond starting it up and confirming the smoke. More
by PHILDOYL
Employees Worked With
Don’t recall the name.
December 16, 2022
To expensive they wanted to charge me $665 just to change starter .went some where else and only payed 250 for starter and 70 in labor 320 in total starter .went some where else and only payed 250 for starter and 70 in labor 320 in total More
by ERICSEGURA214
Employees Worked With
Don’t know name
December 11, 2022
Great customer service. You are greated as soon as you arrive. They gave me answers, options, and finally the service that was needed on my vehicle. Thank You Arlington TX. You are greated as soon as you arrive. They gave me answers, options, and finally the service that was needed on my vehicle. Thank You Arlington TX. team. More
by FACUNDO.ADRIAN
Employees Worked With
Jonathan Pope
December 10, 2022
Terrible experience. Dropped car off at 8a for mfg recall item and made three calls and one email after 3p trying to get status. Was advised of “other” sugg work and agre Dropped car off at 8a for mfg recall item and made three calls and one email after 3p trying to get status. Was advised of “other” sugg work and agreed to one of them and had to make operator get someone live to talk to as I had to have car next day. Was told that a part on extra item wouldn’t be in until next day so I reminded I needed car and to forget the extra item and would pick car up. Then I was told they hadn’t done the recall work that I dropped car off 9 hrs earlier for. Was told to give them about 30 mins and I could pick up. They didn’t get to scheduled service but they had time to go over car and come up with about 10 things and about $1,000 in work I should have done. Won’t even trust them to do an oil change going forward, More
by KSTARR385
Employees Worked With
Shannon Burris
