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Clay Cooley Ford
Arlington, TX
4,534 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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March 12, 2025
After visiting four different ford dealerships looking to purchase a Ford Bronco Sport, upon entering Clay Cooley Ford, I was greeted by Joal Lewis, New Car Sales. After spending some time with him conveying purchase a Ford Bronco Sport, upon entering Clay Cooley Ford, I was greeted by Joal Lewis, New Car Sales. After spending some time with him conveying what I was looking for in a Bronco Sport, including specific options, he said, I have the exact car for you. Amazing to say the least. After he drove the car to the front of the facility and met with me, he spent a great amount of time pointing out all of the included options and how they functioned. I was most impressed with the knowledge he possessed relative to all of the functional attributes associated with the Bronco Sport Outer Banks. Now came the hard part. Agreeing to what I was willing to pay for the vehicle. After several negotiating strategies being employed including discussions with the sales manager (name not known), we came to an agreeable price for the vehicle. Having visited with a number of sales individuals at other ford dealerships during the past two weeks, I must say Joal was the most courteous, knowledgeable and professional salesperson I have visited with during the past two weeks. Note: My wife will be purchasing a Bronco Sport most likely this year and will be visiting Clay Cooley Ford and Joal Lewis. More
by gentilejg
Verified CustomerEmployees Worked With
Other Employees :
Sad to say I didn't retain their names. I will say everyone I met with was professional, courteous and helpful.
March 12, 2025
I so not do reviews. they are a waste of my time. i have better things to do they are a waste of my time. i have better things to do More
by danboy
Employees Worked With
March 10, 2025
They were very Professional, thank you! My part of the transaction was very easy and uncomplicated. Thank you! My part of the transaction was very easy and uncomplicated. Thank you! More
by RODMEAGHER1
Employees Worked With
March 10, 2025
Great service! The advisor friendly and communicative. Didn’t have any problems. Dropped my vehicle for service and it was ready on time. The advisor friendly and communicative. Didn’t have any problems. Dropped my vehicle for service and it was ready on time. More
by NENY4J
March 08, 2025
They were able to help me even when my credit was not as good, excellent service! good, excellent service! More
by durazomilton
March 08, 2025
Trouble with them returning phone calls and broken promises. They give you the run around. promises. They give you the run around. More
by KJBBAYLOR
March 08, 2025
I’ve had issues with them returning phone callas and doing what they have promised. You can never count on them to do what they say. Broken promises and they ghost you. doing what they have promised. You can never count on them to do what they say. Broken promises and they ghost you. More
by KJBBAYLOR
March 07, 2025
Alex was amazing, I would work with him and the team again in a heartbeat. again in a heartbeat. More
by ben.faris
Employees Worked With
