Clay Cooley Ford

The service is horrible the wait time is crazy. I waited over two hours for a tire change. The tire had been put on and they just had me sitting there didn’t come and keep me informed on the progress of my over two hours for a tire change. The tire had been put on and they just had me sitting there didn’t come and keep me informed on the progress of my truck. They need to do better. More

Jamie Escobar took great care of my servicing needs and i was in and out with no problems and everything done exactly as requested Awesome experience was in and out with no problems and everything done exactly as requested Awesome experience More

Walt Ayers worked with us on our purchase of a new 2021 Bronco Sport. This is a highly sought after vehicle and he was able to get us into it even though we live 3 hours away! Our experience with Don Dav Bronco Sport. This is a highly sought after vehicle and he was able to get us into it even though we live 3 hours away! Our experience with Don Davis Ford Arlington was awesome! More

Walked in with outside financing after a quick phone call, no swindling, no trying to get you to finance in-house, just 90 minute in and out with a new Bronco. Don’t waste precious time at dealerships t call, no swindling, no trying to get you to finance in-house, just 90 minute in and out with a new Bronco. Don’t waste precious time at dealerships trying to squeeze some juice from you, go here and get it done. More

I have not felt important at all with this purchase. From the moment I started, I was treated like no one knew what to do. Not only that, but throughout my ordering/waiting period for my Bronco, I had From the moment I started, I was treated like no one knew what to do. Not only that, but throughout my ordering/waiting period for my Bronco, I had to reach out to check in with my dealer rep (who by the way wasn't even working there anymore but never told me and kept texting me. No one let me know I had a new rep). My Bronco arrived on a Monday and no one contacted me. I reached out to the rep (that didn't work there) to check in because I heard the vehicles were being delivered but not updated in the system. He said - "Yeah, your Bronco is there.. I will check on it." He actually handled it for me. He set me up with another rep (still never stating he didn't work there). When I got there I got the feeling that there weren't enough people on staff. It was very frustrating to hear from other Bronco owner of their experiences with the dealers - calls/texts/gifts/red bow when picked up - and I barely got a nod. Truly frustrating. I am also frustrated with the lack of services offered after purchase (oil changes, etc) like most dealers are doing now. Overall I was not really excited about my experience. More

Sam was so super nice. My wait time was not as long as I thought it would be. Every time I go to Don Davis I am always taken such good care of. They are always so nice and answer any question I have. They r thought it would be. Every time I go to Don Davis I am always taken such good care of. They are always so nice and answer any question I have. They really make you feel like a priority and you matter! More

Everyone was Very friendly and the service quick, had just a oil change, but they didn’t wash the vehicle this time, Vehicle was ready on time just a oil change, but they didn’t wash the vehicle this time, Vehicle was ready on time More

It was a very slow process.Very very very very very very slow. Did I mention that I waited a very long time? Also, there was a lot of time to be filled. Probably because it was very very slow slow. Did I mention that I waited a very long time? Also, there was a lot of time to be filled. Probably because it was very very slow More

Terrible communication, totally disorganized and very short handed in staff. I was told my vehicle was completed but when I arrived to pick it up I was told the parts were on backorder. Had left the ve short handed in staff. I was told my vehicle was completed but when I arrived to pick it up I was told the parts were on backorder. Had left the vehicle for a week for the safety recall issue and nothing had been done and no one had called to let me know the situation. More

It was my first time working with Jaime and he was very professional. He listened to my car issues and kept me informed throughout my wait. professional. He listened to my car issues and kept me informed throughout my wait. More