Clay Cooley Ford

Service was performed as scheduled in a timely manner as promised. Lounge was clean. I was kept informed of progress. Price was reasonable and competitive. promised. Lounge was clean. I was kept informed of progress. Price was reasonable and competitive. More

Where do I begin!!! Had to rent a car $500 because of no loaners. Had my car 3 days telling me nothing was wrong. I drive off the lot and the first stop light the error code message comes up. The transmissi loaners. Had my car 3 days telling me nothing was wrong. I drive off the lot and the first stop light the error code message comes up. The transmission issue was supposed to be normal and part of the “design” yet, the rocking motion never occurred before owning the car 6 months??? Service advisor never returned calls, only answered his phone once in all my calls to check status. Day it was ready he supposedly called yet, I had my phone with me all day. Cost 2 extra days with the rental (and daily late charges because they didn’t extend it when I called, that’s another negative review for that company). I’ll be taking it to my reliable Ford dealership in Fort Worth where my family and myself have bought all our Fords for 25+ years. I live and work in Arlington now and ended up buying this car at Don Davis. Had service department issues here with my prior Escape. I’m just giving of several chances and hopeful of change. Just out of location convenience. Never again!!! Don’t recommend Marc Presswood. I honestly don’t think it was even looked at by our conversations. More

I just want to give a great big thanks to Krystal. She is incredibly knowledgeable right off the top of her head, answering all my questions on maintenance, warranty, due dates, pricing etc. without having t incredibly knowledgeable right off the top of her head, answering all my questions on maintenance, warranty, due dates, pricing etc. without having to look anything up. In the years I have been having my vehicle serviced at Don Davis Ford, Krystal is by far the most efficient, knowledgeable and customer friendly individual I have worked with. I hope she is still there at my next service. More

What a great overall experience. Larry was very easy to deal with and Ryan in finance was easy to understand and efficient. Everyone was incredibly friendly. deal with and Ryan in finance was easy to understand and efficient. Everyone was incredibly friendly. More

All the people are so nice and always keep me informed on what's going on with my car and the things that I need to take care of. what's going on with my car and the things that I need to take care of. More

Excellent customer service for 2017 F250 maintenance and warranty work! warranty work! More

Convenient online setup. Quick oil change and tire rotation with pleasant waiting area. rotation with pleasant waiting area. More

I don't have anything to say at this time but a good feeling of them. feeling of them. More

I was kept informed on the status of my vehicle repair at all time. all time. More

I was referred to DD Ford by a friend. Larry Hinton took very good care of us through the whole process. They gave us a great deal on our trade compared to other dealerships in the area. I highly recommen very good care of us through the whole process. They gave us a great deal on our trade compared to other dealerships in the area. I highly recommend DD Ford! More