Clay Cooley Ford

You got one star, because there wasn’t an option for zero. Will not use or recommend this dealership to anyone I like. Three people were brought in to tell me there was a misunderstanding, no there was zero. Will not use or recommend this dealership to anyone I like. Three people were brought in to tell me there was a misunderstanding, no there was not. I was giver incorrect information that cost me about $1000. I seemed to be the only one upset by this, had it not been for my wife, I would have walked out without the truck and never come back. More

Great service. Larry Davis was outstanding taking care of my truck. He understood my concerns and communicated with me all the way! He is the gold standard to me! my truck. He understood my concerns and communicated with me all the way! He is the gold standard to me! More

Service I had no complaints. Service was prompt and efficient. Customer Service personnel were friendly and knew what they were doing. I will probably retur I had no complaints. Service was prompt and efficient. Customer Service personnel were friendly and knew what they were doing. I will probably return for next maintenance. You can stop sending surveys - It is a pain logging in, writing , etc, when I need to be working.....If I keep coming back, I am happy with the service. More

I like the SUV Ford Explorer 2014 I hope I buy a very good car because I’m traveling to Mexico and I will like to get back safely but very nice car. good car because I’m traveling to Mexico and I will like to get back safely but very nice car. More

This dealership is one of THE WORST I’ve ever dealt with, and Ive bought lots of cars!! Your service dept is DESPICABLE!! Does no good whatsoever to have an appt, because it means nothing! Average 3 hour and Ive bought lots of cars!! Your service dept is DESPICABLE!! Does no good whatsoever to have an appt, because it means nothing! Average 3 hours to get a simple oil change... WITH AN APPT!!!! What good does it do??? None of your service advisors know what they’re doing, your sakesnaen are never there more than a month....something is bad wrong with management!!! I will never buy again from Don Davis!! Never!!! More

My experience was good! Why does this have to be a minimum of 25 words when I can say what needs to be said in 4. minimum of 25 words when I can say what needs to be said in 4. More

Excellent services,friendly staff! I’m being a Ford customer since 2016 , always have a good experience with Billy in the service department .Thanks Ford! customer since 2016 , always have a good experience with Billy in the service department .Thanks Ford! More

Don Davis is our go to car dealer very professional they always go above and beyond for there customers , we recommend this dealership to all our family and friends . always go above and beyond for there customers , we recommend this dealership to all our family and friends . More

purchased used vehicle had a very pleasant experience at Don DAvis. Don Rupp was very nice and NOT pushy at all. Tyrone was also such a nice Guy. had a very pleasant experience at Don DAvis. Don Rupp was very nice and NOT pushy at all. Tyrone was also such a nice Guy. More

The service lady was awesome - Elizabeth but I had valuable stuff stolen from underneath the back seat - which was concealed. When I brought to attention of the management- I was treated like I did s valuable stuff stolen from underneath the back seat - which was concealed. When I brought to attention of the management- I was treated like I did something wrong. You expect leaving your 70k vehicle with a n organization that it would be locked and protected at all times. It was not and apparently this has happened previously and management does not have a solution - cameras don’t to work either. Good luck on your next visit. More