Clay Cooley Ford

Poor customer service. Warranty repair took way too long. No explanation of repair on pickup. Just sign here and get out. No communication at all! long. No explanation of repair on pickup. Just sign here and get out. No communication at all! More

LIKE FAMILY I have had enough oil changes and other services done that I feel as if I am treated like family. I have written many reviews for Don Davis Ford and I have had enough oil changes and other services done that I feel as if I am treated like family. I have written many reviews for Don Davis Ford and have always been pleased. I like to plan ahead as to my expenses and checked out new tire prices. They were very competitive so it won't be long until I come back. More

I feel like I found the right SVU for our family. Larry Hinton is very helpul in me fining one we could afford. Buy used was not an issue and I was treated with respect. Hinton is very helpul in me fining one we could afford. Buy used was not an issue and I was treated with respect. More

Great Experience with Don Davis Ford We just purchased the Expedition Max from Don Davis Ford. The entire team as helpful, professional and worked very quickly to get our deal done and g We just purchased the Expedition Max from Don Davis Ford. The entire team as helpful, professional and worked very quickly to get our deal done and get us out the door in our new car!!! Would highly recommend. More

Service great as usual, advisor was really good about explaining things, and the whole experience was very awesome as usual. Everyone is extremely friendly and asks. If there is anything they can do explaining things, and the whole experience was very awesome as usual. Everyone is extremely friendly and asks. If there is anything they can do More

I always have my truck serviced at this location. They usually do a good job. This time, there were a few issues. The wheel caps were not put back on properly. One was literally hanging by a single scr usually do a good job. This time, there were a few issues. The wheel caps were not put back on properly. One was literally hanging by a single screw. Also, the protective shield that is attached to the underside of the bumper (the area where a skid plate would go, was left hanging. These issues are cosmetic but it makes me wonder how well the actual work I took the truck in for was done. Marc Prestwood did a good job. I question the professionalism of the tech(s) who worked on my truck. More

Excellent My experience was great and the service was excellent. Thank you very much for everything. The person that attended me was very nice and had really go My experience was great and the service was excellent. Thank you very much for everything. The person that attended me was very nice and had really good service. More

I expect truthfulness from dealership offering online sales I found the truck online. Called to ask if anything was wrong with the truck, anything I needed to know. The answer was a resounding, "No," from three I found the truck online. Called to ask if anything was wrong with the truck, anything I needed to know. The answer was a resounding, "No," from three different people. They all said versions of, "I just got this truck, it was so-and-so's responsibility until just today." Strange answer, but usually when a dealership sells online, it is honest, since it will need to keep a good reputation to keep selling online. The truck bed had a new liner, brand new. That should have been a clue for me. The bottom of the bed is mush--literally, as if rocks had fallen from 50 feet into the bed, crushing it and turning it into, well, mush. I do not know what could have done this, but it was obviously not good for the truck. This may be trivial, but the radio is broken. This is not a deal-breaker (as the mutilated bed might have been); however, when asked, "Is there anything wrong with the truck?" at least one employee should have mentioned that the radio does not work. The dealership refused to negotiate, so I paid the asking price on the assumption the dealers were being truthful. I would not trust this dealership in the future. More

Excellent service and turnaround. I am glad we decided to take our vehicles here over anywhere else. I would highly recommend this dealership if you’re in the area! take our vehicles here over anywhere else. I would highly recommend this dealership if you’re in the area! More

It was my first time buying a car, and everyone at Don Davis made it incredibly easy and made me feel great about my decision. Davis made it incredibly easy and made me feel great about my decision. More