Clay Cooley Ford

State Inspection was excellent - I was advised I needed new tires as threads were thin. Had tires replaced, front end alignment. Very satisfied with the service was excellent - I was advised I needed new tires as threads were thin. Had tires replaced, front end alignment. Very satisfied with the service More

Nice people The staff was very nice and seemed to answer all my questions, Ishani Elphick was also very nice and alway answered my question and if she could not, The staff was very nice and seemed to answer all my questions, Ishani Elphick was also very nice and alway answered my question and if she could not, she find a person that could answer my question. More

I was very pleased at how painless and easy it was to purchase my brand new 2019 Edge! Customer service was great too! Thank you! purchase my brand new 2019 Edge! Customer service was great too! Thank you! More

Everything was great until I brought my truck I was trading in back and Leroy wanted to know where my floor mats were like I was trying to steal him from me that pissed me off trading in back and Leroy wanted to know where my floor mats were like I was trying to steal him from me that pissed me off More

My experience with an appointment for an oil change was bad Took me 25 minutes to get to the dealership for an oil change. Had a appointment at 1:00pm. Was told I would have to wait 2 to 3 hours before they cou Took me 25 minutes to get to the dealership for an oil change. Had a appointment at 1:00pm. Was told I would have to wait 2 to 3 hours before they could get to it. The person who worked with me said the reservation people do this all the time and I should come in at 7 or 7:30 am. I asked who I could complain to and he told me Eric was on the way. He took a long time to come to me and I considered he may just.be taking a long time to hope I would just drive off. Eric later told me he was the only manager on duty and he was busy with other issues. He asked me if he could get me out in a hour and a half. Told me it took that long to complete an oil change. I waited and the oil change was complete at 2:15. My experience will prevent me from being a Don Davis customer when I buy my wife a new Ford. So the time went from a 2 to 3 hour wait to get to the job started to getting me out in one hour and 15 minutes. More

Was not happy through I took 3 weeks, multiple phone calls (with no return calls) & finally got an appointment by contacting the General Manager! Customer service has gone down the tank! calls (with no return calls) & finally got an appointment by contacting the General Manager! Customer service has gone down the tank! More

Larry! Larry was not the technician assigned to us when we went in, but ended up not only coming over to greet me because our tech was busy . He wanted to ma Larry was not the technician assigned to us when we went in, but ended up not only coming over to greet me because our tech was busy . He wanted to make sure I was good. Ended up that he did help me due to the extra issues I was having with my truck. He went above and beyond to make me happy . He is a very sweet guy. A big thank you to him . The Culps I do not see the Larry that helped me listed below. More

Friday’s service visit was great. The Saturday before was not so good. Arrived at my 830 appointment and was told I had a 3 hour wait. Not a happy camper. Why have appointments if you are going to have to wa not so good. Arrived at my 830 appointment and was told I had a 3 hour wait. Not a happy camper. Why have appointments if you are going to have to wait 3 hours. More

My recent visit was the Best experience I have had in about 3 years at Don Davis Ford service. The new service manager seems to have really stepped up processes, follow up and follow through making it fe about 3 years at Don Davis Ford service. The new service manager seems to have really stepped up processes, follow up and follow through making it feel like a service department again and not a “sales” floor. Billy Cox was our advisor and he was very knowledgeable and professional. More

Absolutely recommend! Everyone I had the pleasure of working with was friendly, patient and willing to explain and work with me. First time buying a car and they made it easy and enjoyable! Was not plan working with was friendly, patient and willing to explain and work with me. First time buying a car and they made it easy and enjoyable! Was not planning on buying a car going in and left with one I couldn't imagine not having now. Thank you! Go everyone! More