Clay Cooley Ford

Mr.Clark was very friendly and professional. He answered all our questions and made buying a car an amazing experience. We will come back for any other car needs we have. all our questions and made buying a car an amazing experience. We will come back for any other car needs we have. More

Always a positive experience. Third time to get a vehicle from Don Davis. Larry Hinton is the best. Always takes care of us and makes sure we get what we need. Will go back again. Third time to get a vehicle from Don Davis. Larry Hinton is the best. Always takes care of us and makes sure we get what we need. Will go back again. More

Warranty service I went in for some warranty service, dent repair. They did a great job and I would recommend them for service. Have a happy new year. I went in for some warranty service, dent repair. They did a great job and I would recommend them for service. Have a happy new year. More

Good experience Took my explorer in for a recall on Friday was told I had to bring the loaner car back on Saturday. Had some trouble with parts so the service departm Took my explorer in for a recall on Friday was told I had to bring the loaner car back on Saturday. Had some trouble with parts so the service department was able to readjust things and allow me to keep the loaner vehicle until mine was fixed. Great customer service More

Fast Lane. Oil and filter change. Quick change. This twenty five word minimum is a completely different subject. After doing everything needed. I have to spend my time posting a revie Quick change. This twenty five word minimum is a completely different subject. After doing everything needed. I have to spend my time posting a review? More

Poor work done on my F150 Brought my truck in for work. Then had to bring it back because they didn’t put it back together correctly. The oil drained out of the engine because Brought my truck in for work. Then had to bring it back because they didn’t put it back together correctly. The oil drained out of the engine because they didn’t do the job correctly. Since the oil drained while I was driving there is oil all over the bottom of my 2017 truck. I asked them to clean it since they are responsible for the oil being there. Of course they tell me absolutely they will clean it. Get a call saying my truck is ready. Brought my flash light because I have yet to get anything done correctly the first time. Sure enough the oil is all over the bottom still. So I had to leave the dealership without my truck again. Went ahead and picked my truck up for the second time and the oil clean up was done halfway. I’m so tried of dealing with this place that I just took my truck and left. More

sent mkx for inspection did everything except inspection service writer need better training poor commutation did not return call timely kept mkx over night did not let me know ? took too long for apt t service writer need better training poor commutation did not return call timely kept mkx over night did not let me know ? took too long for apt too far from me to take it in that is why i used the pu service More

Xavier with Don Davis Ford was awesome! Xavier made our purchasing experience so easy and enjoyable. Straight forward pricing and no nonsense from everyone at the dealership. I will look t Xavier made our purchasing experience so easy and enjoyable. Straight forward pricing and no nonsense from everyone at the dealership. I will look to buy from Cavier and Davis Ford again. More

Customer Service not good repair seems good Had F150 in for trans issue. Appt 7am. I called left msg for Mr Cox at noon. He called at 630pm to tell me they had found issue and will repair. N Had F150 in for trans issue. Appt 7am. I called left msg for Mr Cox at noon. He called at 630pm to tell me they had found issue and will repair. Next day I called left msg at noon. No call back. Called ask for serv mgr at 2pm. 20mins on hold, spoke to office mgr. She did a good job. Called at 345pm for a ride, said I would be next, courtesy ride showed up at 630pm. Ask for explanation of repair and warranty and yet to hear from anyone to explain. More

Bad Service Worst service ever .i took my 2019 F250 King Ranch for safety recall, I had made an appointment, the service writer told me to wait in the lounge and Worst service ever .i took my 2019 F250 King Ranch for safety recall, I had made an appointment, the service writer told me to wait in the lounge and he would let me know when service was completed, I ask how long I would have to wait he said he did not know because they had not done one of the recalls yet. I said call me when the truck is ready,I called back about 21/2 hrs later and talked to a lady inquiring about my truck and was told the work was complete they were in process of inspecting the repairs. I went to the service Dept to pick up my truck and was told they had not started work on my truck because a specialized tech was needed to make repairs. I told the service writer to bring me my truck and I would take elsewhere to get repaired, this only took 2 minutes to retrieve my truck because it was parked in the lot outside of the service bay. I ask the service writer why they gave me a specific time to be in for service and not call me telling me of delays, his answer, DUH, I have purchased numerous F250 trucks over the years from Don Davis Ford and approx 4 years ago I told my salesman, great guy, that I would not purchase any further trucks from this dealer because of problems with service, I decided to purchase one more recently and here I am again, worst service, will never go on this lot again! More