Clay Cooley Ford

I had great service! I couldn’t ask for better service! The wait was not that long for service on my car! Everything was very helpful! David Everhart was very friendl I couldn’t ask for better service! The wait was not that long for service on my car! Everything was very helpful! David Everhart was very friendly and accommodating! More

So much for having a warranty The back up camera stopped working months ago and I received an error message that said contact the dealership. This problem has been going on for ove The back up camera stopped working months ago and I received an error message that said contact the dealership. This problem has been going on for over six months. I took my car in for a repair on the trunk that wouldn’t open and the camera previously. The trunk was repaired, however, the camera was not so I reported the issue again, finally got my car back into the dealership and sent pictures of the issues with the camera including lines going through the screen the error message saying contact the dealership, etc. Five days later, the service manager says they can’t replicate the issue and there are no error codes, so they can’t fix it. I asked, what was the point of me sending you pictures of the issues with the camera and the error code that said contact the dealership? She stated that there was nothing they could do. My extended warranty will be expiring at the end of this year and unless I can bring my car in at the exact time when the issue is occurring, apparently it’s never going to be fixed. I understand that Jessica was simply the messenger and it’s the technicians that are saying they cannot fix the problem, however, I feel like I left the dealership without any resolution More

Excellence The experience was excellent! Willie and Bo really exceeded my expectations. They were some of the best salesman I've ever had. I will definitely brin The experience was excellent! Willie and Bo really exceeded my expectations. They were some of the best salesman I've ever had. I will definitely bring my business back. Thank you guys for being upfront and honest with me. I love my car! More

They are always friendly and quality of work is great, but really long wait time. I made it at 8:45am and car wasn't ready till 3pm. but really long wait time. I made it at 8:45am and car wasn't ready till 3pm. More

Good Experience Larry Hinton made the process so easy. He explained every step. He answered all my questions and found all the discounts that could apply to me. Als Larry Hinton made the process so easy. He explained every step. He answered all my questions and found all the discounts that could apply to me. Also, Emilia made the finance part understandable. She too explained all my options and answered all my questions. More

Terrible! I arrived at 12:50 for a 1 o'clock appointment to have a bulb replaced in my headlights. I was told it would 1-1 1/2 hours for my service to be comple I arrived at 12:50 for a 1 o'clock appointment to have a bulb replaced in my headlights. I was told it would 1-1 1/2 hours for my service to be completed but at the very latest 2 hours so I chose to wait. Three hours later I asked my service tech the ETA. He said he would check on it right away. Thirty minutes later he comes to tell me that not only had my vehicle not been serviced, but that the part (a bulb) was not even available there and wouldn't be until around 2 pm the next day! So I basically spent 3-4 hours of my day for absolutely NOTHING! My wife had the same experience a month or two ago herself. This speaks volumes of what the service department thinks of it's customer's time and inconvenience! More

Quick oil change I brought my vehicle in for an oil change and Travis said I will have it done in about 1. 1/2 hour. But it was done in less than an hour. I brought my vehicle in for an oil change and Travis said I will have it done in about 1. 1/2 hour. But it was done in less than an hour. More

Don Davis is an excellent dealership..They are fair,honest,and straightforward. I highly recommend Don Davis Ford for your next car purchase, you will be happy! fair,honest,and straightforward. I highly recommend Don Davis Ford for your next car purchase, you will be happy! More

THE HINTON TEAM>>>AWESOME The Hinton Team was awesome!!! I was in a difficult situation to say the least. Larry Hinton, along with Evelyn as his support person, went beyond w The Hinton Team was awesome!!! I was in a difficult situation to say the least. Larry Hinton, along with Evelyn as his support person, went beyond what is expected of professionals. They understood my issue and the parameters we had to work with. I didn't make it that easy for Larry but he got the impossible done. Right from the start to delivery, Larry handled my purchase adventure like the true professional that he is. Larry is the best there is! Larry and Don Davis Ford get five stars from me because they earned it! I am very pleased! More

Quick and painless Always taken care with quick and great service. I picked up a nail on the hwy. I had tire protection so I called and even though the tire I needed w Always taken care with quick and great service. I picked up a nail on the hwy. I had tire protection so I called and even though the tire I needed was not in stock they ordered it quickly and the next day it was changed for free. More