Clay Cooley Ford

Exceptional - stood out from other dealerships. Chad Walker was quickly responsive to my online request with a phone call. I knew exactly what I wanted and he quickly send me a link to the one truc Chad Walker was quickly responsive to my online request with a phone call. I knew exactly what I wanted and he quickly send me a link to the one truck they had to matched my request along with the window sticker and online pricing. The online pricing was honored, in full, when we arrived at the dealership for a look. Xavier Echendu helped us when we arrived at the dealership, the one truck we were interested in was ready for us to review. Xavier was familiar with the truck features. Both Chad and Walker were very personable and genuine; never felt rehearsed or insincere in order to gain the sale. When we stated we had other trucks to look at and would get back to them in the next few days, they were both very understanding with no attitude or talking to us like we were stupid to not buy the truck at DD. We asked for out the door pricing so we could be knowledgeable in our comparison and they were quick to get to a price that we wanted. Very impressed, it never felt like a typical car buying of pressure and mixing around numbers to make it look like what you wanted. Emilia assisted with our financing and also was very informative and friendly. My husband and I both work in customer service industries and we highly appreciate the genuine and heart felt customer service that received from Chad and Xavier. This was very refreshing from our other recent car buying experiences. More

service visit Well Travis asked me if I'd like the complimentary car wash. I said "no, it's going to rain but I'd love it if they could just clean the inside windsh Well Travis asked me if I'd like the complimentary car wash. I said "no, it's going to rain but I'd love it if they could just clean the inside windshield and back window". He paused for a moment and then said "I'm sorry but we can't do that, that is a different department". Excuse me?!?! More

Another great experience from Don Davis!!! This makes the 7th vehicle I have either bought or leased from Don Davis - the 3rd one from this location. They really know how to treat their custome This makes the 7th vehicle I have either bought or leased from Don Davis - the 3rd one from this location. They really know how to treat their customers right and go out of their way to make sure the experience is a good one. If you need a new car or truck, go to Don Davis - End of Story! 😁 More

Lincoln owner Second Lincoln bought from Don Davis Larry Hinton has always made me fill at home and at ease Was able to factory order the car I liked with a Second Lincoln bought from Don Davis Larry Hinton has always made me fill at home and at ease Was able to factory order the car I liked with all equipment I liked More

Great customer service and overall experience I would give 10’stars if I could. Jacob and Gus are fantastic. From the moment I stepped on the lot to the follow-up after my purchase - everything ha I would give 10’stars if I could. Jacob and Gus are fantastic. From the moment I stepped on the lot to the follow-up after my purchase - everything has been great. Jacob was knowledgeable, atttentive and provided excellent customer service which led to a great overall buying experience. Gus was also excellent and so friendly. Provided support to Jacob and treated me me with the utmost respect and great customer service. I was impressed the moment Gus came out with Jacob the first 5 minutes of my visit to the dealership to buy my vehicle. Both greeted me, treated me with respect and was very attentive all the way through my buying experience. I am a female who was shopping on my own and there was no other dealership that gave me the respect and customer service that Gus and Jacob did. They are the reason I bought from Don Davis. Even the follow-up after my purchase and the items that needed to be fixed. Jacob assured me - they would make it right and Don Davis did. I couldn’t be happier with my MKC and the experience buying from Jacob and Gus. I also wanted to give a shout out to Leroy - when I picked up my vehicle Jacob was not there But Leroy stepped right in to assist and get my vehicle ready and show me all the ins and outs before I drove away. Leroy was patient, knoweleable and provided great customer service as well. That’s teamwork. I’ve already told numerous people of my experience and highly recommend this dealership. I will be buying here in the future. Thank you Gus and Jacob. More

Good experience They provided Good service. Bobby communicated in a professional and timely manner. The overall costs were reasonable. The dealership may want to turn They provided Good service. Bobby communicated in a professional and timely manner. The overall costs were reasonable. The dealership may want to turn the AC down in the waiting room. It was freezing. More

I was stranded and Don Davis was the closest Ford dealership Very nice staff. I think the man's name was "Billy" that helped me. He called and set up the rental car for me since I was not familiar with the are Very nice staff. I think the man's name was "Billy" that helped me. He called and set up the rental car for me since I was not familiar with the area. I was then taken to the Enterprise rental place by an employee named Avery if I'm not mistaken. Everyone was very nice and work was completed in a timely manner. Great job! More

Great Experience! We had a great experience purchasing our Pre-Owned Vehicle. Our salesman, Leroi, did a great job giving us a great deal and always behaved in a profes We had a great experience purchasing our Pre-Owned Vehicle. Our salesman, Leroi, did a great job giving us a great deal and always behaved in a professional and friendly manner. Would definitely consider purchasing our next vehicle with this dealership. More

Excellent service! Complete and competent repairs. Able to get in and out guickly. Kept me informed thru the whole process. Thankful for the car wash with my Lincoln’s r Complete and competent repairs. Able to get in and out guickly. Kept me informed thru the whole process. Thankful for the car wash with my Lincoln’s repairs. More

First time buyer ease Made things very easy as a first time car buyer. Xavier was super helpful and friendly and I appreciate working with him. Prices very fair! Made things very easy as a first time car buyer. Xavier was super helpful and friendly and I appreciate working with him. Prices very fair! More