Clay Cooley Ford

Best trio for service:Quincey Martin, Jeff Warfield, Josh N. This has been by far the best dealership I have EVER bought a new vehicle from. Thank you guys for helping me purchase the all new 2016 Ford Focus RS! This has been by far the best dealership I have EVER bought a new vehicle from. Thank you guys for helping me purchase the all new 2016 Ford Focus RS! Prior to this, I went to the dealership in Lewisville, Texas (Sam's Five Star Ford) and they wouldn't let me test drive the vehicle. I was very disappointed and unpleased on how I was treated. I came to Don Davis Ford Lincoln this weekend, and Quincey Martin right away gets the car ready for me to test drive the Ford Focus RS! I was in love with the vehicle instantly! As soon as the test drive was over, Quincey Martin and Jeff Warfield worked a deal of a lifetime to be able to purchase the Ford Focus RS! Josh N. in financing was also great for helping me reach a better loan than I already had approved! You want a good service, than come out to DON DAVIS FORD LINCOLN! Your dream vehicles will become REALITY! Thanks again for the perfect trio! Awesome group! More

Excellent service by Quincy Martin and Jeff Warfield I accompanied my son to test drive a 2016 Ford Focus RS....as the dealership in Lewisville would not allow us to test drive their car...There are only I accompanied my son to test drive a 2016 Ford Focus RS....as the dealership in Lewisville would not allow us to test drive their car...There are only 7 Nitrous Blue RS in the DFW area. Mr. Martin was extremely cordial and agreed that as we were not buying blue jeans would want to test drive a car listed over $40,000 before purchase. Within 3 hours my son was driving his dream car home. Mr. Warfiled and Mr. Martin were wonderful to work with and although the rebates did not apply to this car, seems to be our luck since we want the unique cars, they were still able to make the deal work. Additionally, their sales manager, Dustin Hambrick was able to save us approximately 1 more per cent on our loan. They go the extra mile with style..Great team! More

Unfortunate experience I hate writing negative reviews, this is my first one! I purchased a used car from Don Davis three weeks ago. I took the 2012 Ford Focus on two test d I hate writing negative reviews, this is my first one! I purchased a used car from Don Davis three weeks ago. I took the 2012 Ford Focus on two test drives with no problems. I was excited about the car and so I made the purchase. I usually don't spend a lot of money on cars but I wanted to find a reliable car that would avoid mechanical problems. As irony would have it, the NEXT day I experienced problems with the transmission. I called my salesman and he informed me this was par for the course for the 2012 transmission. Unfortunately this is now my problem. I liked all the people at Don Davis, I just wish i wouldn't have found this car! More

Great customer service Jonathan was my service advisor and extremely helpful. He explained my new remote start ignition and exceeded my expectations. I will come back to Jonathan was my service advisor and extremely helpful. He explained my new remote start ignition and exceeded my expectations. I will come back to this Ford service location when the time arises. More

Great Ford Service dept. Jonathan Pankrez is the best service advisor If have had the pleasure to deal with. No nonsence just get to the bottom of the issue... thinks out side Jonathan Pankrez is the best service advisor If have had the pleasure to deal with. No nonsence just get to the bottom of the issue... thinks out side the box and reccommends the quickest and best repair with cost savings in mind. I won't hesitate to go to Don Davis Ford and deal with Jonathan vs. other repair options. Thanks again Jonathan, More

Love the great service! Have had many great experiences at the service Department. Fast service and Extremely pleasant to deal with. Jonathan Pankrez took great care of me. T Have had many great experiences at the service Department. Fast service and Extremely pleasant to deal with. Jonathan Pankrez took great care of me. Thank you! More

Positive experience I have a C-Max hybrid, which can be tricky for some maintenance/repair issues. Jonathan was positive, pleasant and prompt with his customer service, f I have a C-Max hybrid, which can be tricky for some maintenance/repair issues. Jonathan was positive, pleasant and prompt with his customer service, first by phone and then in person. He informed me that my car was covered under Ford's roadside assistance, which I didn't know. Thanks to his service, I received a free battery charge at home and then went straight to the dealership for a new battery. Thanks to Jonathan's work, the battery was ready to be installed by the time I arrived. While the process of installing was not quick, the experience was painless as I waited in the customer waiting area. Jonathan's positive attitude and prompt attention made the experience worthy of 5 stars. More

Treated like family We purchased a 2016 Edge and everyone treated us like family. Mr Howard, Clark LeDoux,, Jason K. Quincey M. Taylor G, They had it ready to drive home We purchased a 2016 Edge and everyone treated us like family. Mr Howard, Clark LeDoux,, Jason K. Quincey M. Taylor G, They had it ready to drive home in less than 2 hours. More

Jonathan Pankrez - Ford Experience Jonathan Pankrez has changed my attitude towards taking my truck to the dealership for repairs. What a great experience! Jonathan was honest with me Jonathan Pankrez has changed my attitude towards taking my truck to the dealership for repairs. What a great experience! Jonathan was honest with me and had my best interests in mind. Next time I have an issue with my truck I won't hesitate to go to the dealership vs. other repair options. My issues were resolved and ONLY the ones that needed to be. Thanks again Jonathan, Simon More

Jonathan Pankrez- Service Manager I would highly recommend Don Davis, one of their Service Managers, Jonathan Pankrez and Billy, one of the technician. I visited last weekend for a ro I would highly recommend Don Davis, one of their Service Managers, Jonathan Pankrez and Billy, one of the technician. I visited last weekend for a routine oil change and needed assistance with my door key pad code. Jonathan and Billy were very quick to assist me and answer any questions I had. My experience at Don Davis was a great one and I would recommend Don Davis, as well as Jonathan Pankrez. More