2,177 Reviews of Clay Cooley Ford - Service Center
Dawn was amazing, communicated everything excellently. Turn around in my vehicles service was super fast. 10/10 awesome and excellent service! Turn around in my vehicles service was super fast. 10/10 awesome and excellent service! More
Nacho did a great job taking care of my truck. Had oil leak and they did a great job of repairing it. Had oil leak and they did a great job of repairing it. More
I’m treated very well thank you. All of your employees were very helpful in helping me get the services done in a timely manner. All of your employees were very helpful in helping me get the services done in a timely manner. More
The purchasing process was difficult. I had agreed to the amount that the truck was advertised for sale. Said I only wanted the truck and nothing else added and I was not interested in bu I had agreed to the amount that the truck was advertised for sale. Said I only wanted the truck and nothing else added and I was not interested in buying an extended warranty. They said no problem. Then the xx started. In the final contract they added just over $3800.00 to the deal. I asked why. He said they have to add the amount for the tint protection, lug nuts and etc. So the process takes 3 hours by the time they go back and forth with the “Manager”. Then the truck was missing one of the features. I tried to call and get this taken care of and after 11 phone calls and more the 3 weeks I had to go and deal with it at the dealership. I don’t know how I could have been more clear. More
Ever since I had my truck serviced there my change oil light keeps coming on. I have reset it several times and it keeps coming back on light keeps coming on. I have reset it several times and it keeps coming back on More
Clay Cooley Ford treated me very well, they were very cordial and acted in good faith on everything we covered. I was extremely pleased with there work. cordial and acted in good faith on everything we covered. I was extremely pleased with there work. More
Flat tire, replaced tire same day was quick and easy in and out, definitely will be back for service and out, definitely will be back for service More
Upon receiving a recall for my vehicle, I was able to make an appointment the next day. Took my vehicle in and dropped it off. They gave me a ride home. When the vehicle was finished she promptly call make an appointment the next day. Took my vehicle in and dropped it off. They gave me a ride home. When the vehicle was finished she promptly call me. She sent someone to pick me up at my house and brought me back to the dealership. All the process was painless. Great job More