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Clay Cooley Ford - Service Center

Arlington, TX

4.2
2,093 Reviews

2,093 Reviews of Clay Cooley Ford - Service Center

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January 07, 2021

had recall and service preformed and finished same day requested car wash and to make sure tires were at the right pressure shot breeze with service personal More

by tom7694
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Rashid
January 06, 2021

I am always happy with the work made on my vehicle and everybody is so nice and friendly. I never have a problem when I go. More

by Leslieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Jones, Krystal Reyes
January 05, 2021

Very friendly and efficient. Was able to explain the process and give me approximate times. I was not waiting all day. Will highly recommend them. More

by MONTOYA.JOHNSON1202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Rashid
January 04, 2021

The best I've had so far! Keep up the great work!Rowdy, jump right on me as soon as I arrived. He was short a mechanic and still pulled it off. Thanks More

by flatrockrnch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowdy Hickox
January 01, 2021

Service advisor was friendly and very professional. He answered all my questions. The waiting room was clean. They took care of my oil change very quickly. More

by B-BUCKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Rashid
January 01, 2021

Jason kept me informed about the repair. Straight answers and cooperative.I am bringing my vehicle to them regularly from now on. Keep up the great work. . More

by Amit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason - Awesome! , Larry Davis
December 31, 2020

I’ve bought 7 vehicles from this dealership and have them serviced here. It took one and a half hours just for an oil change and I was first in line, that is way to long. More

by LOPEZLEON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No one introduced themselves to me.
December 29, 2020

The lack of response was disappointing. I have been a customer for about 3 years and worked with 4 different service advisors. All were very responsive except for this last time. I was switched to Marc More

by DCRIBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Prestwood, Larry Davis, Dunte Clay
December 28, 2020

Had a wonderful experience! They took great care of my car and it didn't take too long to have the service done. We had an appointment and everything was ready to go when we arrived. Checked things I di More

by melissa.matej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Peretti
December 26, 2020

I dropped my vehicle off for service at 9am and it was ready for pickup 1t 10:30 am that was quick, and I appreciate the convenience. The customer service associate was friendly and informed and gave me t More

by KOLIVER001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Reyes
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