Clay Cooley Ford - Service Center

Larry was very helpful and professional. Rowdy was also a great deal of help. Repairs were done quickly and I felt safe and secure in the facility. great deal of help. Repairs were done quickly and I felt safe and secure in the facility. More

They need to take more pride in customer service, along with clean the vehicle, after complete work, like wiping it down on the inside. They really don't take pride on the condition when return vehicle to with clean the vehicle, after complete work, like wiping it down on the inside. They really don't take pride on the condition when return vehicle to the customer. i see the service dept setting around and talking instead of making sure customer are taken care of. More

Excellent job servicing my truck. This team was friendly and the price was right. my truck was detailed and the tires were shined for free. Great job!! and the price was right. my truck was detailed and the tires were shined for free. Great job!! More

My Service advisor was Krystal Reyes, she was awesome! Very informative about what was going to be done on my truck and the wait time. She make sure to keep me updated throughout my visit with the status. Very informative about what was going to be done on my truck and the wait time. She make sure to keep me updated throughout my visit with the status. More

Krystal took good care of me on Saturday. She was very much on the ball and went above and beyond the normal customer service and I appreciated that. I'm loyal to Don Davis because they've always done a much on the ball and went above and beyond the normal customer service and I appreciated that. I'm loyal to Don Davis because they've always done a good job and I've never felt taken advantage of. More

Had my 2017 F250 6.7L Diesel services for oil change and fuel filters. Dunte provided great customer experience and got me in and out within an hour! Highly Recommend! fuel filters. Dunte provided great customer experience and got me in and out within an hour! Highly Recommend! More

Brought truck in to detect and remedy hesitation and engine clatter at idle. Replaced plugs and wires, but tech must not have determined or recreated the clatter/hesitation issue. Will need to readdress engine clatter at idle. Replaced plugs and wires, but tech must not have determined or recreated the clatter/hesitation issue. Will need to readdress with technician present. More

They may be slow.. But they are good at what they do. Krystal Reyes is great because she interreact with her customers regularly.Unlike my paat experiences. Krystal Reyes is great because she interreact with her customers regularly.Unlike my paat experiences. More

I had my 2013 F150 in to see why my aux fan was coming on all the time. Problem was with the main fan, which they replaced in the time they established. all the time. Problem was with the main fan, which they replaced in the time they established. More

Professional. She made sure that I understood every question, what they was going to be worked on and saw to it that I was satisfied with my service. question, what they was going to be worked on and saw to it that I was satisfied with my service. More