Clay Cooley Ford - Service Center

Service review Billy Cox was my service advisor. He acknowledged me promptly, wrote up my vehicle precisely, had my vehicle back in service quickly, and it was hand Billy Cox was my service advisor. He acknowledged me promptly, wrote up my vehicle precisely, had my vehicle back in service quickly, and it was handled exactly as I expected. The service was very friendly and very professional. More

We have been bringing our vehicles to the service dept .at Don Davis in Arlington Tx for the last 14 years , they always get our vehicles in and out as quickly as possible . The service technicians are al .at Don Davis in Arlington Tx for the last 14 years , they always get our vehicles in and out as quickly as possible . The service technicians are always polite and courteous. They explain the the process with knowledge and expertise . We will always bring our vehicles to the trained staff at Don Davis . More

Service Tech handle our 60,000 mile check up efficiently. All of the normal requirements for this check-up were completed as expected. The Service Tech was p Tech handle our 60,000 mile check up efficiently. All of the normal requirements for this check-up were completed as expected. The Service Tech was polite and handled our particular problems very well. More

Free oil change I was greeted very nicely, I was the second customer in line and upon the greeting I asked what the cost would be, he replied it would be free for the I was greeted very nicely, I was the second customer in line and upon the greeting I asked what the cost would be, he replied it would be free for the first year for my Lincoln Aviator. I was very pleased. The service advisor came out and I advised here that I had been told that my oil change would be free. She said she did not know about that but that she would check. She came back awhile later and gave me the bad news that it would be almost $40. I then asked about the replacement key covered under the insurance you provided me upon the purchase of this $75.000 car. She said it would take an hour, Second in line and I would have to wait an additional hour, why. She offered the free car wash but said it would be another 45 minutes additional. Slow, slow, slow. I hope I got the correct oil, It was only $5 a quart on the receipt Can you please confirm that I got the correct oil ? Thank you More

Service was good and done in a reasonable time. Trucks moved back to the back shop, wait area not great. Need more space for review. moved back to the back shop, wait area not great. Need more space for review. More

I have a warranty item that was never repaired, has been up Dec. ‘19. Now warranty has expired? Truck service manage “sorry”. RAM GMC next time up Dec. ‘19. Now warranty has expired? Truck service manage “sorry”. RAM GMC next time More

GREAT SERVICE service was great from the advisor to the cashier. they were helpful and informative. And speedy check out. My advisor walked to back to see if my car service was great from the advisor to the cashier. they were helpful and informative. And speedy check out. My advisor walked to back to see if my car was ready and came back to let know. More

Always issues Service always took much longer than quoted and there was some sort of issue with every visit. Purchased a high-end vehicle and now courtesy pick up i Service always took much longer than quoted and there was some sort of issue with every visit. Purchased a high-end vehicle and now courtesy pick up is no longer offered. Since I live quite a distance from the dealership, I’ll just take my car elsewhere for service. More

Great service. Got my truck serviced and bought new tires. Very friendly, and professional. Don Davis Ford has always treated my family great each and every visit. Got my truck serviced and bought new tires. Very friendly, and professional. Don Davis Ford has always treated my family great each and every visit. More

Bo and Gus took great care of me. I went in for an inspection, and figured it was time to start looking for a new truck. My 2016 F-150 was over 108k miles and it was time to start looking. Test drove inspection, and figured it was time to start looking for a new truck. My 2016 F-150 was over 108k miles and it was time to start looking. Test drove a few in the afternoon, but nothing really sold me. Went home and found a brand new 2019 that they listed on the internet. Gus and the team had the truck pulled up out front when we arrived. Took it for a drive, worked some numbers and ended up with a deal I couldn't pass up. Signed the papers that night and picked it up the next day. More