Clay Cooley Ford - Service Center

Awesome! My servide rep Jason is always great! Hreat cusotmer service, which is hard to get these days! He certainly is full of jokes and conversation. My servide rep Jason is always great! Hreat cusotmer service, which is hard to get these days! He certainly is full of jokes and conversation. More

F-150 Took my F-150 for service. all things that I requested were done expeditiously and correctly. Thanks again for everything Jody McPhail. You always mak Took my F-150 for service. all things that I requested were done expeditiously and correctly. Thanks again for everything Jody McPhail. You always make sure I am satisfied before I leave. More

awesome service Went in for an oil change and asked them to estimate the cost of repairing a fog light that had come loose. As it turns out the light had only come l Went in for an oil change and asked them to estimate the cost of repairing a fog light that had come loose. As it turns out the light had only come loose from the bracket which wasn't broken, so they just put it back in at no charge. Love that! More

Great service I will definitely go back. They were a great help. I appreciate everything they did for me! Steven was very nice and helpful. Thanks again! I will definitely go back. They were a great help. I appreciate everything they did for me! Steven was very nice and helpful. Thanks again! More

Reliable Very professional and communicates everything that needs to be done and the time it will take to complete. So this keeps me coming back. Great Service Very professional and communicates everything that needs to be done and the time it will take to complete. So this keeps me coming back. Great Service! More

Always helpful Wish you had an online appointment system for your service department. Add-on's would be nice: like a free vaccum or car wash. Wish you had an online appointment system for your service department. Add-on's would be nice: like a free vaccum or car wash. More

Customer service is awesome! Always get the best customer service around here! This place is great! There is no other place I’d rather go for my car service! Always get the best customer service around here! This place is great! There is no other place I’d rather go for my car service! More

Broke down from San Angelo headed to Branson Jason was so accommodating and James made repairs and clarified with us previous repair. Both employees incredible assets to Don Davis business. Lee Jason was so accommodating and James made repairs and clarified with us previous repair. Both employees incredible assets to Don Davis business. Lee shuttered us to breakfast and was very friendly. More

Disappointed Service advisor Jody M was a great disappointment. She didn't call with a status update on the progress of repairs when I had to leave my car all day Service advisor Jody M was a great disappointment. She didn't call with a status update on the progress of repairs when I had to leave my car all day at the dealership 3 different times. My last visit she quoted me a price of $600 to replace a leaking transmission gasket but it really cost $130, big difference. She was on vacation so I wasn't able to ask her why the difference. Yet when I spoke to her the day before she told me the things she would do the next day all along knowing she would not be there. Also on 5/12/18 they inspected my brakes and gave my front pads a 6 and color coded them green. On this same day they score my rear brakes a yellow 5. I went back 8/8/18 (3 months later) and had my rear brakes done and they scored my front brakes a yellow 4. The explanation from the service manager was that "it's such a small difference and brakes pads could wear that much after 3700 miles." More

Collision Center repair shop did a fine job! They said what they were going to do and they did it. Very courteous and helpful. They took care of everything. Kept me informed all along the way. I They said what they were going to do and they did it. Very courteous and helpful. They took care of everything. Kept me informed all along the way. I like doing business like that. My truck looks great! This review only applies to the Collision Center on Division. More