Clay Cooley Ford - Service Center

Just don’t understand I went in to get an oil change. Most everywhere I would go for an oil change, I would get an oil change reminder on my front window. Not here. Also I went in to get an oil change. Most everywhere I would go for an oil change, I would get an oil change reminder on my front window. Not here. Also went in because of a check engine light indicating O2 sensor. Was talked into computer version upgrade. Now, 2 days later, my son has my truck up in Oklahoma and check engine light is back on. More

Forced Did not like being assigned to a service adviser different from the person I requested and have been working with for a few years. Service took way to Did not like being assigned to a service adviser different from the person I requested and have been working with for a few years. Service took way to long. Service adviser I was assigned to not on list below. Maybe because he is new and inexperienced. More

Don Davis has the BEST customer service ! Don Davis Ford has absolutely the BEST customer service. I've told all my friends about the convenience of Don Davis Ford in Arlington, and will conti Don Davis Ford has absolutely the BEST customer service. I've told all my friends about the convenience of Don Davis Ford in Arlington, and will continue to do so. More

Great service Jason Kubica is always great to work with. He is the main reason I still use Don Davis since I have moved further away. Will use don davis service as Jason Kubica is always great to work with. He is the main reason I still use Don Davis since I have moved further away. Will use don davis service as long as he is there. More

Service with a smile Service completed in a timely manner. Your service cashier was great she handled my paperwork very quickly. Would recommend Don Davis FLM for sales or Service completed in a timely manner. Your service cashier was great she handled my paperwork very quickly. Would recommend Don Davis FLM for sales or service. More

Great service They have Great service. clean waiting room and a professional staff. Complimentary Coffee, water and donuts. They also have a vending snack and drink They have Great service. clean waiting room and a professional staff. Complimentary Coffee, water and donuts. They also have a vending snack and drink machine. More

Just Listen to Me The service rep's need to come to work with a clear head and listen to the customers. Just hear them. I specifically said no to work they performed re The service rep's need to come to work with a clear head and listen to the customers. Just hear them. I specifically said no to work they performed regardless. More

Excellent service They did a great job and they were quick, and really nice. I forgot to see if the license plate was fixed so I brought it back and they fixed it in le They did a great job and they were quick, and really nice. I forgot to see if the license plate was fixed so I brought it back and they fixed it in less than s minutes. More

service department had a bad frontdrive shaft on my jeep. after a few days was fixed with correct parts. jo wren was my service advisor and I would recommend her to anyo had a bad frontdrive shaft on my jeep. after a few days was fixed with correct parts. jo wren was my service advisor and I would recommend her to anyone anytime. she truly was amazing. More

Steven did a awesome job Steven was able to get me in right away. I had questions about my service coverages and he was able to answer them promptly. He also promptly advised Steven was able to get me in right away. I had questions about my service coverages and he was able to answer them promptly. He also promptly advised me of when my car was ready. It was a smooth and easy process. I will let my friends know about how fast and easy it was dealing with Steven. Abby the cashier also did a awesome job had all my paper work ready and made it a easy check it out. More