Clay Cooley Ford - Service Center

Awesome Experience Everything was awesome from the people I dealt with to the waiting room cleanliness to the service on my vehicle. Couldn't recommend them any higher! Everything was awesome from the people I dealt with to the waiting room cleanliness to the service on my vehicle. Couldn't recommend them any higher! More

Awesome Friendliness is an important key to my happiness in customer service. Jason and Jessica goes above being kind. These guys makes you feel loved and wel Friendliness is an important key to my happiness in customer service. Jason and Jessica goes above being kind. These guys makes you feel loved and welcomed. More

Quick service Joe Johnson was quick to help with an issue with my truck, and was quick to repair my truck and get me back on the road Joe Johnson was quick to help with an issue with my truck, and was quick to repair my truck and get me back on the road More

Longtime Patron, Not Satisfied Although the service advisors are respectable and professional, the level of service for my last visit was not completely performed to my satisfaction Although the service advisors are respectable and professional, the level of service for my last visit was not completely performed to my satisfaction as one of the issues with my vehicle was not fixed as indicated. More

Dealership was extremely helpful great staff, solved the iss I have dealt with many dealerships before, this dealership is straight to the point understanding and extremely comprehensive awesome job, awesome pri I have dealt with many dealerships before, this dealership is straight to the point understanding and extremely comprehensive awesome job, awesome price I would definitely recommend this dealership to anybody with a powerstroke diesel engine More

Failed to fix leaking tires Made appointment for steering wheel RECALL, for my college daughters car. also had two leaking tires, Hope the recall was serviced as required! Adv Made appointment for steering wheel RECALL, for my college daughters car. also had two leaking tires, Hope the recall was serviced as required! Advised service adviser two leaking tires NOT FIXED, very disappointed as I have bought mulitple cars from this dealership in the past :( More

My service advisor and service My service advisor Jason is given an excellent rating because he always gives excellent service. Jason always returns my calls and keep me updated of My service advisor Jason is given an excellent rating because he always gives excellent service. Jason always returns my calls and keep me updated of the service to my MKC. If my car service will take longer than a day. He will have a loaner ready for us. I always enjoy my visit with Jason. More

No problems, good work Changed the oil and wasn't within the "20 minute" promise but this was a Jaguar. Half the price of a foreign car specialist. Greg was helpful and at Changed the oil and wasn't within the "20 minute" promise but this was a Jaguar. Half the price of a foreign car specialist. Greg was helpful and attentie. More

ABOVE & BEYOND This dealership is amazing! Not only did they fix the recall on my vehicle they drop me off back home and picked me up so that I can get my car back! This dealership is amazing! Not only did they fix the recall on my vehicle they drop me off back home and picked me up so that I can get my car back! Moreover, they also changed out my remote batteries free of charge!! Daniel in service is professional and very courteous! Colton who picked me up after hours is a true gentleman. Chivalry is not dead...Colton is a one of a kind!! Highly recommend this place!!! More

Ford Recall appt I made an appt for the Ford recall that was issued for my 2018 Taurus. When I arrived there was a little confusion as to what recall this was regardin I made an appt for the Ford recall that was issued for my 2018 Taurus. When I arrived there was a little confusion as to what recall this was regarding although I put the recall number in my appt request. After waiting for about 40 minutes they told me it would be 2 days before they have the part. They offered to call me back when the part arrives. More