2,198 Reviews of Clay Cooley Ford - Service Center
Great job ! Joe Johnson is very courteous and professional. He notified us with the progress of the repair and when completed. The repair was correct and priced r Joe Johnson is very courteous and professional. He notified us with the progress of the repair and when completed. The repair was correct and priced reasonably. Great job ! More
Courteous, timely and efficient Because I appreciate good service and like to recognize it! Jessica is responsive and knowledgeable. They were flexible with scheduling time. She k Because I appreciate good service and like to recognize it! Jessica is responsive and knowledgeable. They were flexible with scheduling time. She keeps me appraised of upcoming service needed. More
Good job! Very convenient, I like the option of having my car being picked up and dropped off. I received updates and phone calls from the valet service and ser Very convenient, I like the option of having my car being picked up and dropped off. I received updates and phone calls from the valet service and service team. More
Jessica was our service advisor and she was awesome! we found the perfect service and will be back with all our company vehicles. everyone we talked with there was very nice and helpful from the first ph we found the perfect service and will be back with all our company vehicles. everyone we talked with there was very nice and helpful from the first phone call to picking up the company cars. More
Wonderful! Every experience I have had at DD has been great, from buying a car to the service department. I feel like I am treated better than other people but Every experience I have had at DD has been great, from buying a car to the service department. I feel like I am treated better than other people but I know you treat all people the same. The service department is top notch! More
Servive Everyone was great. The service department went up and beyond. They service my MKZ and did the recall in a timely manner. Jason introduce me to Xavi Everyone was great. The service department went up and beyond. They service my MKZ and did the recall in a timely manner. Jason introduce me to Xavier. The rest is in the sale report. More
Fast Friendly Serrvice Arranged to bring my MKZ in for Sync update and check on trunk closing problem. Loaner was provided and returned work was completed. Jody and Daniel Arranged to bring my MKZ in for Sync update and check on trunk closing problem. Loaner was provided and returned work was completed. Jody and Daniel did an outstanding job. More
Slowest oil change ever Overall, everyone was very nice and helpful. The problem was the speed. Despite the fact that I made an appointment online, it took just over an hour Overall, everyone was very nice and helpful. The problem was the speed. Despite the fact that I made an appointment online, it took just over an hour and a half to get my oil changed. The work they do is great, but it's just not worth the time. I want to make clear again, though, that the employees who helped me were excellent, and the work is a fair price for the value. But... .the time was awful. More
Great service Have bought and used Don Davis for many years and have always had excellent service! Had no problem getting a appointment and service was prompt. Have bought and used Don Davis for many years and have always had excellent service! Had no problem getting a appointment and service was prompt. More
Excellent Service! I've been using Don Davis Ford for many years. They have a fantastic staff,great service, clean facilities, and are very knowledgeable. This visit I w I've been using Don Davis Ford for many years. They have a fantastic staff,great service, clean facilities, and are very knowledgeable. This visit I went in for a simple oil change. My service advisor was Steven Lynn, and he answered all my questions about my F-150. The service was performed in a timely manner and as they were driving my car around to the pick up area, Steven found me in the lobby and let me know that my vehicle was ready and even walked me to the cashier and went over my services and showed me my detailed service report with all items that were inspected and checked. They go so far and beyond what the simple oil change facilities do. Thats why I actually pass 2 other ford dealerships on my way to Don Davis Ford. It's worth the drive! More