Clay Cooley Ford - Service Center

Four times I had to take my car for the same problem. The problem was nos solved and now, my middle and last rows seats that were working before they work on them, are now not working. The service depart The problem was nos solved and now, my middle and last rows seats that were working before they work on them, are now not working. The service department representative never let me show the problem to the mechanic. More

Marcie is the best. Continue to grow and keep being positive. Make sure management knows the good work you do. Continue to grow and keep being positive. Make sure management knows the good work you do. More

Arrived to service department ask for Shannon Burris. They call her on the loudspeaker she comes out of the corner yelling I’m smoking dam it I’ll be there. Told Shannon I wanted oil change tire rotat They call her on the loudspeaker she comes out of the corner yelling I’m smoking dam it I’ll be there. Told Shannon I wanted oil change tire rotation she pushed my car into the service shop. I wait two hours I come back and she tells me that they changed the lightbulb and my bill was eight dollars.. then she proceeds to tell me they did not change my oil and that I needed a tuneup. I replied to her we truck was tuned up 10,000 miles ago. I’m not question if the truck was even ever tuned up last summer when I brought it to you all I am a truck driver, extremely busy and not home much on my next update. I will be bringing my truck and speaking with manage. More

Shannon was amazing. Great follow up and customer service. On the other hand, I would expect better care with my car while it’s in the shop. The spare tire was sloppily t Great follow up and customer service. On the other hand, I would expect better care with my car while it’s in the shop. The spare tire was sloppily thrown in the back trunk and my rims still had a lot of sticky application gel on them. My key chain had been broken without any word about it until I was in my vehicle. I also think that if you spend approximately $1,000, that the rugs should at least be vacuumed. More

After making several trips to Don David Fort as a result of Fort Recalls on behalf of my 2022 Fort Maverick, I have nothing but good thiniks to say about Mrcie Thompson and about Don Davis Ford. My most re of Fort Recalls on behalf of my 2022 Fort Maverick, I have nothing but good thiniks to say about Mrcie Thompson and about Don Davis Ford. My most recent recall visit to Don Davis Fort, my visit went really well. A total of three recall notifications was taken care on with only one visit from me. And my truck was returned to me within the time frame promised to me. I could not be more pleased with how my three recalls were handled. My thanks are included with this note. More

Excellent service, everything was repaired as described and in time. 100 percent satisfied with this service department. and in time. 100 percent satisfied with this service department. More

Jonathan is great at explaining everything in details and very helpful. He gives you enough time. very helpful. He gives you enough time. More

Don Davis Ford (DDF), Yaseen, and Jonathan Pope went above and beyond addressing a problem with my used 2021 Ford Hybred, which I purchased from them. They kept us informed and provided loaner cars, w above and beyond addressing a problem with my used 2021 Ford Hybred, which I purchased from them. They kept us informed and provided loaner cars, with gas. I have never seen a dealership so caring and committed to customer service from my inquiry for a used car to service center care. My future car purchases will be from DDF because I know I can truly trust them. DDF is most fortunate to have Yasseen and Jonathan representing DDF's business ethics, honesty, and integrity. More

Great service and Tony was very helpful in setting up everything. I will definitely be coming back. everything. I will definitely be coming back. More

Service was prompt and professional; however, I wish they had not rummaged through my center console looking for who knows what. I don't have locks on my rims so I have no idea what they were looking for oth had not rummaged through my center console looking for who knows what. I don't have locks on my rims so I have no idea what they were looking for other than something to steal. This is my third Lincoln purchased at Don Davis and I've never felt the need to remove all personal belongings when taking it for service. Their employees should all have thorough background checks if they are going to be responsible for expensive SUV's. More