Clay Cooley Ford - Service Center

customer service and prompt work were great! thanks for an easy experience and transaction with yall. thanks for an easy experience and transaction with yall. More

Thanks Jonathan. Nice job. Helpful. Knowledgeable. Good follow up. Will caa add l him again. Nice job. Helpful. Knowledgeable. Good follow up. Will caa add l him again. More

The customer service and work done on my truck exceeded my expectations. I recommend Don Davis Ford Service Department. my expectations. I recommend Don Davis Ford Service Department. More

As always with all your service advisors, I have a great experience, and Shannon was no exception. I actually enjoy bringing my vehicle in for maintenance because everyone at the dealership is always so fri experience, and Shannon was no exception. I actually enjoy bringing my vehicle in for maintenance because everyone at the dealership is always so friendly and helpful. More

Still needs work. Picking up cars. Good idea keep working on it. Also if a car needs a gallon of fuel put it in the tank. Don’t send back without doing the work. Picking up cars. Good idea keep working on it. Also if a car needs a gallon of fuel put it in the tank. Don’t send back without doing the work. More

I took car in for losing antifreeze. . left my car Sunday and picked it up on Monday due to hose being on back order .. I asked Shannon to show me which hose when I noticed they left my c . left my car Sunday and picked it up on Monday due to hose being on back order .. I asked Shannon to show me which hose when I noticed they left my cap off the radiator.. if I never would have asked her to show me my car would have messed up and again I would be the one to blame.. when I’m trusting my car is in best hands would have been the worse mistake ever .. not again will I go there . More

Took care the issue I had with my new truck! The prompt response was appreciated The prompt response was appreciated More

Jonathon has great understanding which helped me significantly . He knew what my car needed and I thank him significantly . He knew what my car needed and I thank him More

The small things like tires not inflated to proper pressure or the truck not washed pressure or the truck not washed More

I purchased my vehicle on a Saturday and on Monday it started making a noise under the hood. I drove it for a couple of weeks to see if the noise would stop. When I called to make an appointment to take started making a noise under the hood. I drove it for a couple of weeks to see if the noise would stop. When I called to make an appointment to take my car in I was told that I had to go through my sales person because I had only had the war for 3 weeks. I walled my sales person and he was great. He told me to take my car in the next day but to take it to the service department and have them call me. When I arrived the service attendant told me that I needed an appointment and I told him that I tried to schedule one but I was told I had to go through the sales person. Again he told me that I should have scheduled an appointment. I had him contact my sales person and my sales person is the one that was gracious and kind enough to make sure I got the service that I needed. My experience with the Don Davis service department has been horrible the last few times I took my car/cars in for service. They are rude and make you feel like you are an inconvenience. More