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Clay Cooley Ford - Service Center

Arlington, TX

4.2
2,153 Reviews

2,153 Reviews of Clay Cooley Ford - Service Center

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June 17, 2025

This dealership was a great help to me and my family. I found my dream car More

by littlehess17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Bellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Nacho is the best service tech I’ve worked with in many years. You are lucky to have him at clay cooley. More

by MIKE.HARGRAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Chris Dickerson and his crew are great. Repairs are done very quickly, and vehicles are drop off in a timely manner. More

by bfehlau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dickerson
June 13, 2025

From start to finish i was kept informed of the work being done. All the work was done to my satisfaction. My service advisor Nacho Ortega worked with me and the tech to fix everything in a timely mann More

by sferro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Thanks for accommodating my cars needs and making prudent recommendations for maintenance to improve vehicle performance More

by Reviewer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Really good service experience. The person in the service area was really nice. We locked him and we’ll definitely come back to Clay Cooley Ford service department where they have s More

by jastex7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Chris Dickerson is great to work with and goes above and beyond to service our fleet of vehicles. More

by bfehlau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dickerson
June 12, 2025

Technician was prompt and courteous, I really appreciate y'all coming out to my work to perform the work. That goes a LONG way for me More

by SPENCER29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

They were able to complete my A/C repair in a timely manner. They were quick and efficient with check in and provided me a loaner vehicle to get back to my business. They communicated well and I appreci More

by Oilonit
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Our experience was not good. We had our truck in several times for the same reason-the entertainment center did not work correctly. Also, we continue to get recalls on our truck More

by 65joyceroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John in service department gets 5 stars. Kevin in sales gets 5+ stars
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