2,173 Reviews of Clay Cooley Ford - Service Center
The young man that wrote up my repair was great but needs to keep people informed more. Also needs to understand that he would be better off on something’s to explain it could take longer like checking needs to keep people informed more. Also needs to understand that he would be better off on something’s to explain it could take longer like checking out a battery problem. Most people would I stand I also ask about a rental car knowing you don’t have them any more I thought he might know if Don Davis other dealerships might have them. I would like to make an observation while waiting on my car service I walked around the show room floor not one salesman ask if I could be help. Remember sales come from everywhere. Service department can produce many sales. More
Great and timely service. Very professional and great customer service. Would recommend any Ford owner to use this location. customer service. Would recommend any Ford owner to use this location. More
Made a reservation, tech didn’t see it. Gave the tech a list of things. Had to have ot sent back in to do state inspection, got home and saw that some other stuff wasn’t done. The lady at the cashier was a list of things. Had to have ot sent back in to do state inspection, got home and saw that some other stuff wasn’t done. The lady at the cashier was awesome. Probably one of the worst times I had at Don Davis More
What a joke of a service depertment. Take my truck for what was supposed to be one day, which turned into four, they ordered the wrong part, have held me back from work all week and now theyre ruining the what was supposed to be one day, which turned into four, they ordered the wrong part, have held me back from work all week and now theyre ruining the trip I was supposed to leave for this morning. Not once did they offer me a rental, but they also told me no when I asked, this service department is pathetic! Steer clear. More
I brought in my new (used) Ford to be assessed for any issues I might pursue and was seen immediately and given a thorough explanation and hard copy of all foreseeable issues by the Service Director- Chuc issues I might pursue and was seen immediately and given a thorough explanation and hard copy of all foreseeable issues by the Service Director- Chuck Peretti. His professionalism was unparalleled and courteous and he gave me a fair estimate of imminent repairs. I would highly recommend seeing him for all your service needs! More