Clay Cooley Ford - Service Center

I have yet to have my appointment. I have called NUMEROUS times. Have not had the serviceman return my call. Need help. Please call me to schedule a time for the recalls on my car. Thank you. 214-282-68 times. Have not had the serviceman return my call. Need help. Please call me to schedule a time for the recalls on my car. Thank you. 214-282-6846. More

I find it hard to believe that it takes 3 hours to do an oil change, tire rotation and a car wash. I know things are tough right know but you need to step up you game in the service dept. Oh and the service oil change, tire rotation and a car wash. I know things are tough right know but you need to step up you game in the service dept. Oh and the service dept tried to charge me for an oil additive that I brought my self> More

They took a while to get me checked in for my oil change. They had no shuttle as I needed one and have got rides by shuttle multiple times before. Their service was very slow. Seemed like they are under staf They had no shuttle as I needed one and have got rides by shuttle multiple times before. Their service was very slow. Seemed like they are under staffed. More

Service on my 2011 F150 was performed very quickly and expertly. From check in to pick up, it was done in a very timely manner expertly. From check in to pick up, it was done in a very timely manner More

Took my aviator in for routine service. The service was performed in an appropriate amount of time. The work performed was good. Great service again. performed in an appropriate amount of time. The work performed was good. Great service again. More

The service on my vehicle took longer than I expected. Customer waiting area is nice but chairs are a bit uncomfortable. Check out was easy and quick. Customer waiting area is nice but chairs are a bit uncomfortable. Check out was easy and quick. More

Take little more time than I expected, just get oil change. I have no other comments. I would expect updates if it take more than thirty minutes. change. I have no other comments. I would expect updates if it take more than thirty minutes. More

I want I to take my time to say thank you to the service department 🥰 amd yo the other employees they are really good amd really good employees department 🥰 amd yo the other employees they are really good amd really good employees More

They have no responsibility, they promise and they do not act. They repeatedly canceled my appointment from February to last week. They did not behave respectfully at all. They misdiagnosed. And then the act. They repeatedly canceled my appointment from February to last week. They did not behave respectfully at all. They misdiagnosed. And then they wanted to charge me for nothing. I was very happy to take my car to another place for repair. I will never go back there. More

I don't like receiving such detailed surveys everytime I go in for service. I dislike the requirement to write a minimum 25-word comment before the survey is accepted. I will not respond to future custome go in for service. I dislike the requirement to write a minimum 25-word comment before the survey is accepted. I will not respond to future customer surveys because of this restriction. More